Job Description

We are looking for an enthusiastic and customer focused Resort Assistant (Pool, Bar & Café) to join our team at Lake Taupō Holiday Resort. This hands on role is ideal for someone who enjoys variety in their day, thrives in a fast paced environment, and is passionate about delivering exceptional guest experiences.

About Lake Taupō Holiday Resort

Lake Taupō Holiday Resort is a vibrant and welcoming destination offering guests a memorable stay in the heart of one of New Zealand’s most iconic regions. Nestled close to the shores of Lake Taupō and surrounded by stunning natural landscapes, our resort is designed to be a place where families, couples, and groups can relax, reconnect, and create lasting memories.

About the Role

As a Resort Assistant, you'll support the day-to-day operations across our poolside, bar, café, and guest service areas. You'll play an important role in creating memorable guest experiences by delivering friendly service, preparing and serving food and beverages, and ensuring our facilities are clean, safe, and welcoming.

Working as part of a collaborative team, you'll assist with stock replenishment, event support, food and beverage service, and general operational tasks across the resort. This is a varied role that requires a positive attitude, strong customer service skills, and the ability to multitask during busy periods.

What you’ll be doing

• Providing outstanding customer service to guests across the resort
• Preparing and serving food and beverages in the café and bar
• Assisting with stock control, stock rotation, and replenishment
• Setting up and packing down service areas, events, and functions
• Maintaining high standards of cleanliness, presentation, and food safety
• Supporting resort operations and working collaboratively with other departments as required

What We’re Looking for

You’ll bring:

• Previous experience in hospitality, food and beverage, customer service, or a similar guest facing role.
• Strong customer service and communication skills
• The ability to work in a fast paced, customer focused environment
• Excellent time management skills and attention to detail
• Confidence working independently and as part of a team
• Knowledge of food safety and hygiene practices
• Flexibility to work weekends, public holidays, and varying shifts as part of a roster

Apply Now

If this sounds like you, we’d love to hear from you.

Please send through your resume, cover letter and right to work documentation by clicking the Apply Now button.

Recruitment Agencies

Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.