Job Description

Join the Caesars Entertainment Family

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice

At Tropicana Laughlin, our Pool Team creates a relaxing, fun, and memorable experience for every guest who steps onto the pool deck. When you join us, you become part of a company that values teamwork, guest service, and Caesars Entertainment’s signature Family Style Service.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment and our university partners

• Student Loan Debt Assistance to help lighten your financial load

• A People First Culture where every team member is valued

• Affordable Medical, Dental & Vision Plans with flexible options

• 401(k) with Company Match to support your long‑term financial goals

• Caesars Entertainment’s signature Family Style Service that makes our workplace feel like home

• Paid Time Off so you can recharge

• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Pool Attendant – Tropicana Laughlin

Using all aspects of Family Style Service, the Pool Attendant provides prompt, courteous, and attentive service to all guests enjoying the pool area. This role ensures guests have everything they need for a safe, clean, and fun day in the sun. Ideal candidates enjoy working outdoors, staying active, and creating memorable experiences in a lively resort environment.

• Create a welcoming, friendly atmosphere using positive tone

• Enforce all pool rules and safety policies to ensure a secure environment for guests of all ages

• Maintain cleanliness of the pool deck, lounge chairs, walkways, cabanas, and surrounding areas

• Issue clean towels to guests and ensure towel stations remain fully stocked and neatly arranged

• Remove used or soiled towels throughout the shift to maintain a clean and inviting atmosphere

• Stock and organize the pool hut and supply room; ensure supplies are readily available

• Conduct continuous walkthroughs of the pool area to monitor safety, cleanliness, and guest needs

• Assist guests with general inquiries, seating, and poolside support

• Report any unsafe conditions, maintenance issues, or guest concerns to leadership promptly

• Perform additional duties as assigned

• Maintain reliable attendance and be available for scheduled shifts, including weekends and holidays

• Demonstrate Caesars Entertainment’s Family Style Service at all times

• Ability to work outdoors in hot, humid, or variable weather conditions

• Strong customer service skills with the ability to interact professionally with guests and team members

• Ability to stand and walk for extended periods

• Comfortable lifting up to 50 lbs and pushing/pulling up to 100 lbs

• Ability to speak, read, and write English fluently

• Reliable, flexible, and able to work varied shifts, weekends, holidays, and overtime when needed

• Must be 18 years of age or older

• Family Style attitude

• Acts as a role model to other Team Members

Education & Experience

• High school diploma or equivalent preferred

• One to three months of related experience in a hotel, resort, casino, or hospitality environment preferred

• Equivalent combinations of education and experience may be considered

Be Part of Something Legendary

If you’re ready to bring energy, enthusiasm, and exceptional guest service to a fast‑paced, outdoor, guest‑focused environment, we’d be proud to welcome you to the Caesars Entertainment family.