Job Description

The Pool Technician is responsible for the maintenance, cleanliness, and safe operation of all five swimming pools within the Property Owners Association (POA). This role includes daily water quality testing, chemical adjustments, equipment inspections, minor repairs, and ensuring all pools meet local health and safety codes. The Pool Technician works both independently and as part of a facilities team to ensure a clean, safe, and enjoyable swimming environment for all residents and guests.

The Pool Technician provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.

Responsibilities

• Perform daily inspections and maintenance of all POA-managed pools, including water testing, chemical balancing, and cleaning.

• Monitor and adjust chemical levels (chlorine, pH, alkalinity, etc.) to meet health department regulations.

• Clean pool decks, tiles, filters, and baskets; vacuum pools as needed.

• Inspect pumps, filters, heaters, valves, and other pool equipment to ensure proper operation; report or repair issues as necessary.

• Document water readings, chemical usage, and maintenance logs accurately and consistently.

• Identify and respond to safety hazards or maintenance concerns in and around pool areas.

• Ensure compliance with all local, state, and federal pool safety and sanitation standards.

• Coordinate with vendors or contractors for major repairs or specialty services.

• Assist in opening and closing pools for the season, including draining, refilling, or winterizing equipment when required.

• Respond to resident or staff inquiries and concerns regarding pool conditions professionally and promptly.

• Other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED required.

Minimum of 1–2 years of experience in pool maintenance or related field preferred.

Certified Pool Operator (CPO) certification required or ability to obtain within 60 days of hire.

Strong knowledge of pool systems, chemical handling, and safety practices.

Ability to read and interpret chemical test results and equipment manuals.

Self-motivated, detail-oriented, and capable of working independently across multiple locations.

Valid driver’s license and reliable transportation.

Basic mechanical aptitude and troubleshooting skills.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift 50lbs. following appropriate safety procedures.

• Ability to:

• work in an upright standing position for long periods of time

• Crawl in small and tight spaces.

• work in different environmental working conditions (e.g. heat, cold, wind, rain).

• Walk and climb stairs.

• Extensive use of fingers for typing and visual use of the computer monitor.

• Handle, grasp, feel objects and equipment.

• Reach with hands and arms.

• Ability to quickly and easily navigate property/buildings are required to meet the job functions.

• Repeat various motions with wrists, hands and fingers.

• Ability to detect auditory and/or visual emergency alarms.

• Ability to climb ladders and work at heights above ground level.

• Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.

• Ability to respond verbally in an understandable, professional manner in person and over the telephone.

• Ability to stoop and bend.

• Ability to work extended hours and weekends if needed.

• Position may require valid Driver’s License.

EQUAL EMPLOYMENT OPPORTUNITY

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.

DISCLAIMER

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.