Job Description

About Us

Peninsula Hot Springs is a multi-award winning and iconic geothermal mineral springs and wellness destination. Located on the serene Mornington Peninsula, our expansive wellness spa is nestled amongst the natural landscape, offering a range of unique, luxurious treatments to help our guests relax and reconnect in nature.

Our Pool Attendants monitor and evaluate the overall wellness of our guests as well as delivering a high standard of customer service and customer care. You will attend to any issues, including first aid issues and guest based issues, as they may arise in the bathing areas.

We are looking for Casual Pool Attendants to join our Amazing team.

Key Responsibilities:

• Treat all guests with respect and sensitivity, identify and appropriately deal with any issues that may arise from misunderstanding or conflict.
• Administer first aid, evaluate first aid procedures and risk assessment as required.
• Ensure all operating equipment is in good working order, reporting any unsafe work conditions, faults, and repairs or cleaning needs to the appropriate department.
• Monitor pool temperatures, chlorine levels and water flow.
• Maintain overall cleanliness and presentation of facility to company standards.
• Maintain sauna and Hamam conditions.
• Perform any other reasonable duties as required by the Pools Manager or Guest Experience & Operations General Manager.
• Guide and inform guests on the range of benefits associated with the activities at PHS in the different zones. I.e. Pools, Wellness Centre, Clay Ridge, Fire and Ice.

What we require from you:

• Valid Certificate HLTAID009 Cardiopulmonary Resuscitation (CPR) - or willing to obtain
• Valid Certificate HLTAID011 Provide First Aid - or willing to obtain
• Valid Certificate HLTAID015 Advanced Resuscitation & Oxygen Therapy - or willing to obtain
• National Police Check
• Excellent customer service skills
• A cover letter outlining your first aid experience

On offer to You:

• Our people are our biggest asset and your personal health and wellbeing is extremely important to us which is why we offer our team members:
• Complimentary bathing for you and your immediate family
• Discounts on dining, retail and spa treatments
• Access to wellness activities such as fitness, workshops, yoga and meditation classes
• Supportive and inclusive environment with service recognition
• Ongoing training and career development opportunities
• Fresh fruit and teas daily

To learn more about life at Peninsula Hot Springs, visit our website

www.peninsulahotsprings.com/our-story/careers/