Job Description

Come work at Associa! We are an industry leader in community association management and we are looking for a talented Pool Attendant to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

Position Schedule:
Thursday, Friday, Sunday 9:00am - 5:00pm and Saturday 2:00pm - 10:00pm

The Pool Attendant performs guest safety and recreational work supervising, swimming and enforcing regulations for the residents. An essential responsibility of this role includes ensuring cleanliness, setting -up and safety of all areas and facilities and attend to all guests needs within the pool area as per the safety guidelines.

• Observes and patrols pool and enforces safety regulations.
• Provide excellent service consistent with the HOA's standards operating procedures and brand attributes.
• Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services..
• Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
• Willing to take ownership of all resident requests and complaints, and communicate complaints/issues to Community Manager.
• Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
• Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to the Manager.
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
• Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.

Qualifications

• Customer Service skills.
• Be able to communicate effectively. Ready to work varied shifts during Weekdays, weekends and holidays.
• High School diploma or equivalent.
• Basic Computer knowledge.
• Previous experience working as a Pool Guest Attendant or Lifeguard.