Kering

POMELLATO Assistant Boutique Manager (銀座店)

Kering  •  Tokyo, JP (Onsite)  •  5 hours ago
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Job Description

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Store Management:
Oversees and guides the stores to ensure a unique client experience. Manages the relationship between clients and sales teams. Serves as the visible face of the brand to clients.

Speciality Description - Assistant Store Manager:
Partners with the store manager to achieve business goals. Supports day-to-day running of the store, CRM activities, loss prevention, human resources management and visual merchandising presentation. Acts as a brand ambassador with consistently high standards to enhance sales and motivate store staff to excel.

How You Will Contribute

1. Sales & Business Performance

  • Support the achievement of sales targets and KPIs through effective floor management and client engagement
  • Monitor daily, weekly, and monthly business performance and support action plan implementation
  • Contribute to CRM initiatives and clienteling strategies to maximize client retention and repeat business
  • Actively participate in key sales moments and lead by example on the shop floor

2. Client Experience & Brand Representation

  • Deliver a consistent, high-end luxury experience aligned with Pomellato brand values
  • Build and nurture strong relationships with VIP and local clients
  • Support in-store events, client activations, and private appointments
  • Ensure storytelling of Pomellato’s heritage, craftsmanship, and collections

3. Team Leadership & Development

  • Assist the Boutique Manager in coaching, motivating, and developing the boutique team
  • Monitor team performance and provide real-time feedback on the floor
  • Support onboarding and training of new staff to ensure service excellence
  • Foster a positive, collaborative, and client-focused team culture

4. Operations & Compliance

  • Ensure daily boutique operations run smoothly in line with company policies and procedures
  • Supervise stock management, inventory control, and product availability
  • Maintain visual merchandising standards and boutique presentation
  • Support reporting, administration, and communication with HQ and stakeholders

Who You Are

  • Minimum 3–5 years of experience in luxury retail, preferably in jewelry or high-end fashion
  • Proven experience in clienteling and achieving sales targets
  • Strong leadership potential with the ability to motivate and influence teams
  • Excellent communication skills in Japanese; English is a plus
  • Client-centric mindset with strong attention to detail
  • Flexible and proactive, with the ability to work in a fast-paced environment

Job Type

Regular

Start Date

2026-08-01

Schedule

Full time

Organization

POMELLATO JAPAN CO. LTD

Kering

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across ready-to-wear and couture, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté.

Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy.

Industry
Fashion & Apparel
Company Size
10,000+ employees
Headquarters
PARIS, FR
Year Founded
Unknown
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