Job Description

transcosmos | Budapest

Speak Polish confidently and want to gain international work experience while studying? Join our logistics specialist team in Budapest!

As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.



What You’ll Do



• Provide customer support for shipment and delivery enquiries via phone, email, and chat
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
• Manage customer cases, delivery amendments, and records while ensuring timely, professional service

Requirements

What You Bring



• Strong communication skills in English (B2) and Polish (C1)
• Customer-focused mindset with excellent communication skills
• Proactive, organized, and tech-savvy
• Confidence using computers and fast typing skills

Previous customer support experience is welcome, but not required.

Benefits

Why join us?

• Use your Polish every day and practise your English in an international team.
• Gain practical work experience while studying, developing communication, problem-solving, and logistic specialist skills
• Learn through training and guidance—you don’t need previous logistic experience to get started
• Join a new team from the beginning, learn alongside your colleagues, and help build a supportive working environment

Ready to join us? Apply with your CV in English and let us know which days you’re available and how many hours you can work each week. We’d love to hear from you!