Job Description

transcosmos | Budapest

Speak Polish confidently and want to gain international work experience? Join our logistics specialist team in Budapest!

As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.

What You’ll Do

• Provide customer support for shipment and delivery enquiries via phone, email, and chat
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
• Manage customer cases, delivery amendments, and records while ensuring timely, professional service

Requirements

What You Bring

• Strong communication skills in English (B2) and Polish (C1)
• Customer-focused mindset with excellent communication skills
• Proactive, organized, and tech-savvy
• Confidence using computers and fast typing skills

Previous customer support experience is welcome, but not required.

Benefits

Why join us?

• Use your Polish every day and practise your English in an international team
• Gain practical work experience, developing communication, problem-solving, and logistic skills
• Learn through training and guidance—you don’t need previous logistic experience to get started
• Join a new team from the beginning, learn alongside your colleagues, and help build a supportive working environment