Speakit

Polish Customer Support Specialist

Speakit  •  Hellenic Republic (Remote)  •  4 months ago
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Job Description

Do you speak Polish fluently?

Work for the world’s largest multinational company, join a dynamic & multicultural team and let your new journey begin in Greece!

If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for!

Waste no time, apply now!

What you will need to do:

  • Act as the first point of contact for all the Polish-speaking customers
  • Identify and assess customers’ needs to achieve satisfaction
  • Assist customers to manage/secure their account & passwords
  • Resolve customers’ online store post-sales requests
  • Deliver high-quality support
  • Manage large amounts of incoming calls & emails
  • Build sustainable relationships and trust with customer accounts
  • Handle customer complaints, provide appropriate solutions

Requirements

  • Native-level or near-native level in Polish language, along with good English skills
  • Tech savvy, curious and problem-solving acumen
  • Able to identify technical issues and suggest immediate solutions to clients
  • Provide systematic assistance to customers in a communicative manner
  • High School Diploma holder
  • Flexible to work night shifts/ weekend shifts (if applicable)
  • Active listener
  • Prior customer support experience would be an advantage

Benefits

  • Excellent salary
  • 14 salaries
  • Performance-based bonus
  • First-class ongoing training and development
  • Remote opportunities all over Greece
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • Employee relations team to assist you with integrating the Greek lifestyle & culture

The position requires relocation to Greece

Speakit

About Speakit

Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job.

We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together!

We all are what we look for,

We’re looking for you.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Athens, GR
Year Founded
2019
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