Job Description
Mercier Consultancy is thrilled to offer an exciting opportunity for a Polish Customer Support Representative to join a Leading Tech Firm based in Athens, Greece, with a fully paid relocation package! In this important role, you will provide top-tier customer support, assisting Polish-speaking clients with their technical inquiries and ensuring an excellent customer experience.
This position is perfect for tech-savvy professionals who enjoy problem-solving and delivering outstanding service. Relocating to Athens will offer you the chance to experience a vibrant city while advancing your career in the tech industry.
Responsibilities
- Provide customer support in Polish
- Assist clients with technical questions related to the company's products and services
- Document customer interactions accurately in CRM systems
- Collaborate with internal technical teams to resolve complex issues
- Provide timely and accurate updates to customers
- Gather feedback to help improve support processes and products
- Participate in training sessions to stay current with product updates and industry trends
Requirements
- Fluency in Polish and English, both written and verbal
- Previous experience in customer support, preferably within the tech industry
- Strong technical aptitude and problem-solving skills
- Excellent communication and interpersonal skills
- Willingness to relocate to Athens, Greece (relocation fully paid)
- Ability to work effectively in a fast-paced environment
- Familiarity with customer support tools and CRM software
Benefits
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Monthly Performance Bonus
- Free Greek Course
- And More...
