Job Description

Mercier Consultancy is pleased to offer a unique opportunity for a Polish Speaking Customer Support Representative to join our Fashion & Luxury Brand Department with relocation to Greece! In this exciting role, you will provide excellent customer service to our Polish-speaking clientele, ensuring a premium experience with our high-end fashion and luxury products.

This role is perfect for individuals who have a passion for fashion and luxury brands, and who are open to relocating to Greece for a rewarding career experience. Join us and become part of a vibrant team in a beautiful location while enhancing your professional growth.

Responsibilities

• Provide customer support in Polish
• Assist clients with inquiries about fashion and luxury products, orders, and after-sales care
• Maintain accurate records of customer interactions and transactions
• Work collaboratively with internal teams to resolve client issues promptly
• Ensure compliance with company policies and quality standards
• Support clients throughout their purchase journey to build lasting relationships

Requirements

• Fluency in Polish and English, both written and verbal
• Previous experience in customer support, preferably within fashion or luxury retail
• Willingness to relocate to Greece
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Passion for fashion and luxury brands
• Ability to work effectively in a multicultural environment

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Monthly Performance Bonus
• Free Greek Course
• And More...