Job Description

On behalf of our client, a globally recognized leader in the jewelry industry, we are looking for a Polish-speaking Customer Support Representative. Our client creates and delivers timeless, high-quality jewelry pieces that inspire self-expression and are cherished by millions of customers worldwide.

As part of their growing customer experience team, you will play a key role in providing exceptional support to Polish-speaking customers, ensuring a premium brand experience with every interaction.

Responsibilities

• Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
• Assist with product information, troubleshooting, and order-related inquiries.
• Accurately log interactions and ensure follow-up is timely and effective.
• Maintain a high level of professionalism and product knowledge at all times.
• Collaborate with international teams to resolve customer issues efficiently.

Requirements

• Fluency in Polish and good command of English (spoken and written).
• Previous customer service experience is a plus, but not required.
• Strong communication and problem-solving skills.
• Comfortable working with technology and remote tools.
• Reliable internet connection and a quiet home workspace.
• Rotational shifts are applied

Benefits

• Salary: 1.260 euros gross/monthly
• Monthly performance bonus
• Private Health Insurance
• Fit pass
• Excellent growth opportunities in a multinational industry leader