Job Description

Policy Officer

• Location: Parramatta with access to hybrid working arrangement
• Full-time ongoing opportunity (35 hours per week
• Salary from $116,981 to $129,492 pa. + super and annual leave loading

This position is open to Australian Aboriginal and Torres Strait Islander people only.

Your role

This role sits within the AHO Housing Policy team and works closely with Senior Policy Officers, Subject Matter Experts, business units, Homes NSW and Aboriginal stakeholders to ensure policies are implemented effectively and remain culturally appropriate, practical and responsive.

You will be responsible for coordinating implementation activities, developing training products, supporting stakeholder engagement and providing cultural perspectives that strengthen policy outcomes for Aboriginal peoples and communities.

What you’ll do

• Lead and coordinate the implementation of AHO housing policies, guidelines and frameworks.
• Develop engaging training materials, presentations and communication products to support policy implementation.
• Deliver face-to-face and online training and information sessions to AHO staff, ACHPs and other stakeholders.
• Work with Senior Policy Officers to support policy review, development and consultation activities.
• Provide cultural insight and guidance to ensure policies are culturally appropriate and responsive to Aboriginal communities.
• Build and maintain strong relationships with Aboriginal stakeholders, ACHPs, Homes NSW and internal business units.
• Support ongoing monitoring of policy implementation and identify opportunities for improvement.
• Assist with consultation activities, stakeholder engagement and community feedback processes.
• Contribute to implementation planning, issue resolution and continuous improvement initiatives.
• Maintain accurate records, implementation tracking and reporting documentation

What we’re looking for

We are looking for someone who:

• Has a strong understanding of Aboriginal cultures, communities and housing issues.
• Can communicate complex information clearly and confidently to a range of audiences.
• Has experience designing and delivering training, workshops or community engagement activities.
• Can build productive relationships with Aboriginal communities and stakeholders.
• Has experience contributing to policy, programs, projects or service delivery initiatives.
• Demonstrates strong organisational skills and can manage multiple priorities.
• Enjoys working collaboratively as part of a high-performing team.
• Is committed to improving outcomes for Aboriginal people and community

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Download the role description.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the requirements of the role and answer the targeted question below:

• Tell us about a time when you worked with Aboriginal stakeholders to implement a policy, program or service. How did you build relationships, incorporate cultural perspectives and support successful implementation

Applications close Friday 9th October 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Karen Fischer karen.fischer@aho.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 02 8688 0027 or via stephanie.hughes@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.