Job Description

Our Company will be prioritizing applicants who have a current right to work in Singapore, and do not require Our Company's sponsorship of a visa.

As a Policy Deployment Lead for GenAI Safety and Emerging Products within Trust & Safety, you will work at the intersection of technology and policy to enable innovation while protecting users.

You will:

- Shape safety-by-design solutions for AI-powered and other emerging products and features.

- Build scalable safety and governance frameworks for emerging AI-powered products and technologies across multiple modalities, including text, image, audio, video, and multimodal systems.

- Partner closely with Product, Engineering, Data Science, User Research, Operations, Legal, Public Policy, and other cross-functional stakeholders to design and launch safe and compliant products.

This role supports fast-moving and often ambiguous product areas, including new product launches and emerging technologies. The ideal candidate is comfortable balancing user safety, business priorities, regulatory expectations, and product innovation in a dynamic environment.

What will I be doing?

- Drive the development, deployment, and operationalization of scalable policy frameworks, governance systems, and moderation workflows across GenAI products and business lines.

- Partner cross-functionally with Product, Engineering, Ops, QA, and AI/ML teams to implement policy changes, evaluation frameworks, moderation strategies, and operational quality systems across downstream stakeholders and workflows.

- Support the development and scaling of GenAI evaluation and policy infrastructure capabilities, including benchmarking systems, evaluation datasets, golden set strategies, prompt governance workflows, auto-evaluation systems, and policy-ground-truth generation pipelines.

- Build and maintain structured operational feedback loops, quality review processes, calibration systems, and policy change management workflows to improve enforcement consistency, moderation quality, and operational scalability.

- Translate complex policy and safety requirements into actionable operational guidance, training materials, evaluation methodologies, and scalable implementation processes across multiple products and modalities.

- Surface operational gaps, enforcement inconsistencies, and post-deployment issues through data analysis, root cause analysis, and stakeholder feedback, and partner cross-functionally to drive continuous improvement of policy systems and workflows.

- Support organizational scalability through development of foundational operational assets and governance mechanisms, including SOPs, case banks, policy documentation, rollout frameworks, certification programs, and internal tooling processes.