Job Description

About This Position

The Policy Compliance Consultant (Human Rights Framework Programming), housed within Austin Equity and Inclusion - Human Rights Division, will directly report to the City of Austin’s Human Rights Officer. This position will lead and coordinate strategic initiatives that advance human rights and promote equitable outcomes for Austin residents. This position will oversee the implementation of key mitigations identified through the City's Human Rights Impact Review and Report and coordinate cross-departmental and community-based efforts across multiple human rights issue areas, including economic mobility, homelessness, hate crimes, human trafficking, immigration and refugees, veterans, reentry, aging and seniors, LGBTQIA+ communities, accessibility, worker rights, and public safety.

This role will manage projects from planning through implementation, facilitate stakeholder engagement, develop partnerships with community organizations and City departments, analyze data to inform policy and program decisions, and support the development of strategies that address systemic inequities. This position requires strong project management, collaboration, communication, and problem-solving skills, experience in policy and program execution, along with a commitment to advancing equity and human rights.

Job Description:

Policy Compliance Consultant

Purpose

Under limited direction, this position is responsible for developing, implementing, evaluating, and managing complex policy and program(s) through the synthesis of research, policy, compliance, projects, and stakeholder input to achieve a defined objective.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assists leadership teams, department management, and agency staff with the planning and development of work products, informed by knowledge and expertise in policy analysis and methodology.
• Develops and implements multiple cross-functional, large projects, initiatives, and teams.
• Establishes program standards, methods, policies, and procedures.
• Coordinates and collaborates with multiple stakeholders involved in or affected by programs or policy.
• Conducts systematic analysis of policy issues and provides findings through clear and concise written reports.
• Monitors and evaluates program and policy effectiveness and implements improvement strategies.
• Develops, manages, and monitors the program budget and associated projects and provides financial information.
• Determines program goals, objectives, and resource requirements.
• Supports literature review and secondary analyses of research, theory, and relevant practices.
• Manages, coordinates, implements, and monitors projects associated with assigned programs.
• Effectively communicates the body of work to internal and external customers.
• Delivers presentations to stakeholders, Boards and Commissions, City Council Committees, City Council, conferences, internal audiences, and the general public.

Responsibilities - Supervisor and/or Leadership Exercised

May be responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and discharge recommendation.

Knowledge, Skills, and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of policy analysis and program management.
• Knowledge of principles and practices associated with the assigned policy and program area(s).
• Knowledge of management principles related to the municipal project and program activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge of Federal, State, and Local laws.
• Knowledge of policy analysis research in areas of social policy, government, or related areas.
• Skill in strategic planning and resource allocation.
• Skill in oral and written communications.
• Skill in planning, coordinating, implementing, and evaluating policy and programs.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to look at situations systematically.
• Ability to establish and maintain good working relationships with other City employees, City management, political offices, and the public.
• Ability to exercise sound judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.

Minimum Qualifications

• Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of which were in a supervisory, project, or program management capacity.
• Graduation with a Master's degree from an accredited college or university may substitute for the required experience of up to two (2) years.

Licenses and Certifications Required

None.

Preferred Qualifications:

• Experience managing complex programs or projects involving multiple stakeholders, competing priorities, and measurable outcomes.
• Experience building and maintaining collaborative partnerships with community organizations, governmental agencies, and diverse stakeholder groups.
• Experience facilitating meetings, public engagement, and presentations for diverse audiences.
• Experience analyzing qualitative and quantitative data to inform policy, program development, and equity-centered decision-making.
• Knowledge of human rights, equity, civil rights, or social justice principles and experience developing or implementing initiatives that advance equitable outcomes.

Notes to Candidate:

Austin Equity and Inclusion is hiring a Policy Compliance Consultant (Human Rights Framework Programming) within the Human Rights Division.

This position will play a key role in advancing the City's human rights priorities by coordinating initiatives, fostering partnerships, and supporting implementation of recommendations identified through the City's Human Rights Impact Assessment. The successful candidate will collaborate across City departments and with community partners to develop and implement programs that address systemic barriers and improve outcomes for historically underserved communities. The candidate will work directly with the Human Rights Officer for the City of Austin to progress the mitigations identified in the City’s first Human Rights Impact Review and Report.

The ideal candidate is an organized and collaborative professional with experience managing projects, engaging diverse stakeholders, analyzing information to support strategic decision-making, and translating community input into actionable programs and policies. This position offers the opportunity to contribute to meaningful systems change by advancing equity and protecting the human rights of all Austin residents. While this role has strong emphasis on policy, a top candidate will have the experience and skill set to move policy into actionable programmatic deliverables. Experience across the human rights topic areas will distinguish qualified candidates from top candidates and any background updating a website/dashboard to highlight progress will be a plus.

Duties include:

• Lead Human Rights Framework Implementation: Coordinate and oversee implementation of mitigation strategies and recommendations identified in the City of Austin’s Human Rights Impact Review and Report to advance human rights and equitable outcomes.
• Manage Strategic Projects and Programs: Plan, implement, monitor, and evaluate human rights projects, ensuring deliverables, timelines, performance measures, and program objectives are achieved.
• Coordinate Cross-Departmental Initiatives: Collaborate with City departments, governmental agencies, and community partners to align priorities, resolve implementation challenges, and advance the City's human rights objectives.
• Develop and Implement Policies and Programs: Translate policy recommendations, research findings, and identified systemic barriers into actionable programs, implementation plans, and strategies that promote equity and protect human rights.
• Build Community Partnerships and Facilitate Engagement: Establish and maintain partnerships with community organizations and diverse stakeholders; facilitate meetings, public engagement sessions, and presentations to incorporate community perspectives into policy and program decisions.
• Analyze Data and Measure Program Outcomes: Evaluate qualitative and quantitative data to identify disparities, monitor progress, assess program effectiveness, and develop evidence-based recommendations for continuous improvement.
• Develop Equity-Centered Strategies: Research human rights issues and develop initiatives addressing economic mobility, homelessness, hate crimes, human trafficking, immigration, veterans, reentry, aging, LGBTQIA+ communities, accessibility, worker rights, and public safety.
• Prepare Reports, Update Website and Dashboard, and Monitor Accountability: Develop reports, presentations, strategic recommendations, and progress updates for the Human Rights Officer; track mitigation commitments, performance indicators, and implementation milestones to ensure accountability and measurable results. An ideal candidate will also have some background navigating a website and updating a dashboard for progress.

About the Department:

This role is housed within Austin Equity and Inclusion – Human Rights Division. Austin is committed to becoming the most livable city for all identities by fostering a culture of inclusivity and systemic change. This commitment is reflected in the City’s efforts to improve the quality of life for all Austinites.

Austin Equity and Inclusion (AEI) has 3 divisions within its office: Human Rights Division, Equity Division and Civil Rights division. The mission of Austin Equity and Inclusion is to transform systems to increase access, remove barriers to opportunity, address discrimination, and foster a community where all identities are respected. AEI ensures full compliance with applicable state and federal mandates, including local city ordinances, the Americans with Disabilities Act (ADA), and Title VI of the Civil Rights Act of 1964. AEI also oversees racial equity work, immigrant affairs, veterans, fair housing, equal employment, fair chance hiring, ADA-title II, Title VI, public accommodation, CROWN Act and tenants’ right to organize.

Specifically, within the Human Rights Division – the department champions the rights and freedoms of all Austinites by:

• Promoting dignity, safety, and belonging for every resident.
• Ensuring all people—regardless of background or identity—are free from discrimination and able to fully participate in public life.
• Expanding access to services, promoting inclusion, and removing systemic barriers to opportunity.
• Connecting residents to their rights, essential resources, and tools to navigate complex systems.
• Leading the “We All Belong” campaign to strengthen civic engagement and foster a shared sense of belonging.

When completing the City of Austin employment application:

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.
• A résumé is required but will not substitute for a complete employment application. Please include contact information from previous employers.
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

Benefits:

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Salary: $80,190 to $101,400 annually

Location: One Texas Center, 505 Barton Springs Road, Suite 500, Austin, TX 78704

Hours: Monday – Friday, 8:00am to 5:00pm

Important Note to Applicants:

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.