Posting number: 2026
Department: Police Department
Job classification: Police Services Officer Trainee
Posting type: Open
Categories: Law Enforcement
OPEN EXAMINATION - NOTE: THIS RECRUITMENT FOR POLICE SERVICES OFFICER TRAINEE IS AN UNCLASSIFIED, NON-CIVIL SERVICE, AT-WILL FULL TIME POSITION. WHILE EMPLOYED, THE INDIVIDUAL APPOINTED WILL RECEIVE THE SAME SALARY, BENEFITS AND LEAVE ACCRUALS AS COMPARABLE SALARIED CLASSIFIED EMPLOYEES.
Job Description: This non-sworn trainee classification works under close supervision participating in training work leading to progressively responsible tasks in several areas of the Police Department, including, but not limited to Parking/Traffic Enforcement and Investigative Services.
Classification Code: 3339
This position reports to Police Services Supervisors or other Police supervisors or managers, depending on assignment.
In the City of Glendale, all positions are responsible for excellent performance in the following areas:
Customer Service
Provide exceptional customer service to all employees, customers, vendors and other City departments.
Ethics
Model and practice with the highest standards of ethical conduct.
Performance
Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period.
Work the necessary hours and times, including overtime as authorized for non-management staff, to complete goals, tasks, and objectives.
Safety
Ensure the duties of the position are performed in a safe and efficient manner.
Assume responsibility for maintaining a safe working environment.
Teamwork
Foster a teamwork environment.
Establish and maintain effective working relationships.
Communications
Give and receive direction in English.
Communicate effectively in English, both orally and in writing.
Equipment
Operate or use all position-related software, equipment and tools effectively and safely.
Cyber Security
Actively participate in maintaining a secure computing environment by adhering to and implementing City cybersecurity policies, procedures, and best practices. This includes understanding common cyber threats such as phishing and malware, and promptly reporting suspicious activities.
The following functions are typical for this classification. Incumbents may not perform all listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
High School diploma or equivalent is required.
Experience working in a public safety agency is desirable.
Valid Class C California Driver’s License is required.
Click here to view the complete class specification outlining all job duties and requirements:
A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to, financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigations will include Livescan fingerprinting and a polygraph.
Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy.
Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty – in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at (818) 548-3117.
Work may be performed outside in a variety of field and weather conditions or indoors in an office setting or confined quarters.
Work is performed on a 24-hour rotating shift.
Weekend or holiday work may be required.
Emergency response may be required 24 hours per day, 7 days per week, including nights, weekends and holidays.
Incumbents multitask in a fast-paced working environment and must remain calm and respond effectively in emergency situations.
EVALUATION OF APPLICATION: Submitted application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list.
PRELIMINARY BACKGROUND QUESTIONAIRE: (PASS/FAIL) To determine whether the candidate meets the background investigation standards of the Glendale Police Department. May be waived if candidate currently works for the Glendale Police Department.
WRITTEN EXAM: (Pass/Fail) To evaluate the applicant’s ability to be successful in this position.
ORAL INTERVIEW: (Weight of 100%)To evaluate the applicant's experience, education, and general background for the position. Candidates must achieve a minimum score of 70.00% on the oral interview in order to be placed on the eligible list.
BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. For further information, please contact the Professional Standards Bureau at (818) 548-3117.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract.
Incorporated in 1906 and boasting a population of over 200,000, the City of Glendale is the sixth safest city of its size in America and fourth safest in California. Covering approximately 30.6 square miles, Glendale is comfortably situated north of Los Angeles with beautiful views of the Verdugo Mountains. Glendale’s charm is in its unique neighborhoods, offering opportunities for both big city dreamers and small town entrepreneurs.
Glendale’s strong ecosystem supports both growing and established companies, such as Walt Disney Imagineering, DreamWorks, Service Titan, Dine Brands, LegalZoom, and Public Storage. Glendale’s track record of successful business attraction is due in no small part to its central location giving it access to four major freeways for residents, employees, and customers from around the region.
Businesses and residents alike have taken advantage of Glendale's central location, reputation for safety, excellent business environment, outstanding schools, state-of-the-art healthcare facilities, and growing restaurant and entertainment options.
The City of Glendale prides itself on the quality of service and exceptional customer it provides to the community through precision execution and innovative leadership. Such execution and leadership is made possible by its status as a full-service charter city and the Council-Manager form of government. Five councilmembers are elected at large to serve four- year terms, and each year Council selects one member to serve as Mayor. The City is comprised of 15 departments that include the offices of the City Manager, City Attorney, City Clerk, City Treasurer, Community Development, Community Services & Parks, Finance, Fire, Water & Power, Human Resources, Information Services, Innovation, Performance, and Audit, Library, Arts & Culture, Police, and Public Works.
