Job Description

Posting number: 01978

Department: Police

Division: Police

Job classification: Police Records Technician

Posting type: Open

Categories: Public Safety, Law Enforcement, Customer Service, Records Management, Public Records

Summary

Are you passionate about serving a diverse community and making a meaningful impact for residents, partner agencies, and colleagues? The City of Cedar Rapids is seeking a Police Records Technician to join our team. This role offers a fast-paced, collaborative environment where confidentiality, attention to detail, inclusivity, and strong interpersonal skills are essential. If you’re looking for a rewarding opportunity with a dynamic and service-driven organization, we encourage you to apply.

About our Organization

At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About our Community

Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!

About the Position

Perform specialized clerical and technical duties processing police records and reports; receive and process data in various database systems; research and review judicial and legal documents for accuracy and compliance with legal and security processes and procedures.

The City of Cedar Rapids does not offer sponsorship for employment authorization.

Examples of duties

Job Duties and Responsibilities

• Takes crime reports from the public by telephone or in person.
• Types or performs data entry of information of various kinds for files and records/
• Operates various computer equipment to establish and maintain work system records.
• Processes subpoenas and other court related documents.
• Types reports.
• Transcribes machine dictated police reports;
• Searches databases for information needed by patrol or investigation personnel;
• Provides information to visitors and inquiring public according to established policy and procedure.
• Supports continuous process improvement initiatives.
• Receives visitors, calls and provides information requiring technical knowledge of department operations and procedures; receives and responds to inquiries requesting information and copies of reports.
• Maintains regular and consistent attendance at work.
• Performs related work as required.

Qualifications

Required Education and Experience

• Graduation from High School or GED, and minimum two years’ experience in the performance of clerical and administrative duties or a related field or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• Excellent written, verbal and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with diverse populations

Required Licenses or Certifications

• Valid Driver’s License
• Must be able to obtain National crime Information Center (NCIC) within six months from date of hire
• Must successfully complete an NCIC background check, pre-polygraph, polygraph examination, and fingerprinting as part of the hiring process.

Supplemental information

Work Schedule

• Records is a 24/7/365 operation, and shift assignments are determined through the departmental shift bid process based on seniority.
• The final schedule for this position will be determined following the shift bid process. Due to seniority-based scheduling, available shifts are often evenings (2:00 p.m. - midnight) or overnights (10:00 p.m. - 8:00 a.m.), which include weekends and holidays. The schedule will consist of four 10/hr days and 3 consecutive days off.

Hourly Rate

The Police Records Technician is covered under the Police Bargaining Union, and all new hires begin employment at $24.61 per hour, regardless of years of experience. Employees in this classification receive a step increase on their anniversary. The steps effective 6/13/2026 include:

New Hire1 year2 years3 years4 years5 years$24.61$26.84$28.91$29.46$29.97

$31.00

• Shift Differential
• Additional $0.40 per hour for hours worked between 2:30pm and 8:30am at straight time