Job Description

Posting number: PD2609-16

Department: Police Dept

Job classification: Police Media Manager

Posting type: Open

Categories: Public Safety, Law Enforcement, Customer Service, Communications, Arts, Design, Entertainment & Media

Summary

Responsible for Police Department communications to the public, media and other organizations. Produces and monitors communications for the Department, including Community Relations Unit programs, Community Outreach Center programs, traffic safety campaigns, press releases, reports and other general department communications. This position is considered part of the Department's command staff and is assigned to the Office of Chief of Police.

Examples of duties

1. Works under minimum supervision with significant latitude given in making decisions regarding the department's communication efforts.
2. Creates and implements robust interactive communication that engages the community across various formats.
3. Coordinates and produces publications, newsletters, reports and other documents directly.
4. Advises staff on digital content, including website and social media networks, to be more effective as an information tool.
5. Responsible for internal communications within the Department and City, including newsletters, annual reports, and other publications.
6. Acts as the Department's public spokesperson in Department events.
7. Develops a communication strategy for the Department.
8. Keeps all digital communication current, including websites and social media.
9. Ensures a unified message is conveyed from the Department.
10. Maintains communication and crisis plans for the Department
11. Supervises part-time media staff, including scheduling, content review, and training.
12. Manages online retail services from the Department.
13. Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
14. Regular and timely attendance are required for this position.
15. Interacts professionally and respectfully with the public, coworkers, and others in the course of daily work.

Qualifications

SKILLS, KNOWLEDGE AND ABILITIES

• Must be available to work irregular hours.
• Must be proficient with assorted technology and computer software, i.e. Microsoft office, Apple Products, and scanning equipment.
• Must be proficient in the use of various social media (X, Facebook, Nixle, Instagram, Nextdoor, Ring, YouTube, LinkedIn, Civic Plus, etc.).
• Excellent writing and editing skills.
• Excellent public speaking skills.
• Knowledge of Associated Press (AP) Writing Style Guide.
• Strong time management skills.
• Must be able to work independently on multiple projects with minimal supervision.
• Ability to provide excellent customer services including a desire to help customers regardless of their circumstance.

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS

Bachelor’s degree in journalism, communications, marketing, public relations, business administration or similar degree or a criminal justice degree from an accredited college or university with at least two (2) years of experience working with media, media outlets, and/or for a public safety agency in the role of a Public Information Officer (PIO) preferred, or an equivalent combination of education, training, and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Experience in public sector communication preferred.

Bilingual in Spanish preferred.

Must pass a Federal/National criminal background check and credit check. Must have a valid Texas driver's license with an acceptable driving record as defined by City policy.

Due to Criminal Justice Information Security (CJIS) requirements, the candidate must never have been convicted, put on court-ordered community supervision, or probation for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last ten years from the date of the court order. Class A Misdemeanor Conviction, Deferred Adjudication, or Felony Conviction are permanent disqualifiers.

Must pass a pre-employment drug screen.

WORKING CONDITIONS

While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.

Supplemental information

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.