Classification Title:
Police Communication OPR III
Classification Minimum Requirements:
A high school diploma and three years of appropriate experience with a public safety communications center; supplemented by three years of experience or training as a supervisor of a public safety communications center or any equivalent combination of education, training and appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Proficiency in typing, State certification on the NCIC/FCIC computer system are required within six months of employment, and Florida Department of Health E911 Telecommunicator certification required.
Job Description:
Expected Salary:
$25.98/hour
Required Qualifications:
A high school diploma and three years of appropriate experience with a public safety communications center; supplemented by three years of experience or training as a supervisor of a public safety communications center or any equivalent combination of education, training and appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Proficiency in typing, State certification on the NCIC/FCIC computer system are required within six months of employment, and Florida Department of Health E911 Telecommunicator certification required.
Preferred:
KNOWLEDGE
-Considerable experience in the operation of a public safety communications center
-Knowledge of training/educational and supervisory methods, practices, and procedures
-Knowledge of public safety dispatch operations – scheduling, assigning, reviewing, and evaluating work
-Knowledge of department policies and procedures
- Oral and written communication skills
- Interpersonal skills using tact, patience, and courtesy
ABILITY
-Ability to evaluate subordinates' performance and behavior and provide constructive feedback and coaching
-Ability to provide supervision, leadership, and direction to subordinates
-Ability to supervise the maintenance of dispatching procedures, including coordination with local agencies as needed and in accordance with departmental procedures
- Ability to make correct decisions and function effectively and efficiently in high-stress emergencies
- Ability to handle several activities simultaneously
- Ability to respond to the public in a calm, effective manner
- Ability to accurately receive information and input the same into the computer-assisted dispatch program
- Ability to compile and compare written logs and reports
- Ability to use various training styles to achieve objectives
- Ability to perform basic arithmetical calculations
- Ability to plan, organize, and coordinate work assignments
- Ability to coordinate and disseminate information accurately
- Ability to speak clearly and listen effectively
- Ability to communicate effectively verbally and in writing
- Ability to supervise, establish, and maintain effective working relationships with others
- Ability to foster a team and a positive work environment
PHYSICAL QUALIFICATIONS
- Ability to sit or stand for prolonged periods
OTHER QUALIFICATIONS: None noted
Special Instructions to Applicants:
A criminal background check and drug screening are required.
This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.
Must be able to type proficiently, minimum 35 CWPM; NCIC/FCIC Terminal State and Florida Department of Health E911 Telecommunicator Certification required.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This position is open to current UF employees only.
Health Assessment Required:
Yes
