Job Description

Posting number: 058267

Department: Honolulu Police Department

Division: Police Commission

Job classification: POLICE COMMISSION SUPPORT CLERK

Posting type: Open

Categories: Clerical & Data Entry, Community Services, Legal, Paraprofessional, Customer Service, Office and Administrative Support

Summary

Logo for the Honolulu Police Commission

“Support Accountability. Serve the Community.”

The Honolulu Police Commission is hiring for a Police Commission Support Clerk. This position is located in Honolulu, within the office of the Honolulu Police Commission, and is under the direct supervision of the Commission's Executive Officer.

What You Will Do:

• Processes and register walk-in complaints, ensuring information is accurately documented and prepared for review.
• Provides notary services to support the processing and documentation of complaints.
• Provides extensive transcription services for complainants, the Executive Officer and staff investigators under limited time constraints.
• Assist staff investigators with preparing and formatting completed case files and assembling enclosures for final signatures.
• Conducts research for public requests for records and other agency requests, pursuant to Hawaii Revised Statutes 92F "sunshine law".

Special Working Conditions:

• Deal with complainants who may have broken the law and may be angry, upset, or hostile.
• Must maintain emotional control and professionalism in stressful situations and interact with individuals with varying physical, mental, or medical conditions.
• May be required to work nights, weekends, holidays, or other irregular hours, often with limited advance notice, to meet unforeseen requirements or deadlines.

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

Apply today and take the first step toward a lasting career!

Examples of duties

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

• use a valid e-mail account;
• verify your e-mail address is entered correctly on your GovernmentJobs account;
• are subscribed to e-mail notices;
• check your spam folders; and
• add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

Qualifications

At time of application, you must be a citizen, national, or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT:

Equivalent to graduation from high school. Responsible work experience which demonstrated the ability to perform the essential functions of the job may be substituted for education.

EXPERIENCE REQUIREMENT:

Three (3) years of clerical experience, one of which shall have involved reviewing and processing of police reports.

Applicable Skills:

• Knowledge of filing methods and systems.
• Knowledge of grammar, spelling and word usage.
• Knowledge of legal terminology and legal forms common to police functions.
• Ability to transcribe from recordings and notes accurately and in a timely manner.
• Ability to type at the rate of 50 net words per minute.
• Ability to provide general information and/or direct inquiries to the appropriate personnel and/or division.
• Ability to write clear and concise reports.
• Ability to deal tactfully and effectively with departmental officials, employees and the public.

LICENSE REQUIREMENT:

Possession of a valid State of Hawaii notary public’s commission, prior to the completion of probation.

NOTE: The above licenses/certificates must be obtained by the time indicated and maintained on a current basis hereafter as a condition of employment.

Supplemental information

If you qualify for the position, your name will be eligible for consideration for the current vacancy. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.