Job Description

Job Title: Pole Attachment Rep I

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

PURPOSE

Manage the processes for pole attachments to Entergy distribution facilities. This position will serve as the primary point of contact and liaison between Entergy and the management of all potential attachers.

JOB DUTIES/RESPONSIBILITIES

• Maintain positive and open communications with joint use utilities & third-party attachment owners, responding to problems or concerns from the various cable TV, telephone and other attaching companies
• Ensure billing, auditing, and collecting payments for the companies or organizations who attach their facilities to our poles is complete effectively
• Manage the field/engineering inspection process performed by internal engineering and contract engineering; including staying current on NESC requirements and guidelines
• Provide support for storms for your designated storm role
• Execution and administration of pole attachment agreements with communication companies
• Report progress on collection of outstanding invoices to management and Miscellaneous Accounts Receivable
• Respond to data requests related to measures, benchmarking, and other reports
• Monitor and manage new attachment requests, including assignment of and follow-up on inspections to ensure that joint use attachments are
• installed in compliance with Joint Use/Pole Attachment Contract and applicable Code requirements
• Maintain the Attachment Database System (ADS) for all additions and removals on poles in our service area
• Coordinate transfer of attachments between Entergy and the companies or organizations who attach to our poles; ensure applicable make-ready contribution amounts are accurately calculated, billed and collected
• Coordinate the billing and collection for emergency pole replacement for non-Entergy poles
• Educate operations and design groups as to changes in regulatory requirements and/or other pole attachment process issues; coordinate training and use of NJUNS system throughout operations and design groups
• Potential for managing projects spanning among multiple jurisdictions
• Partner with internal and external customers to develop a good, working relationship to achieve a shared goal
• Create and maintain a working relationship with Customer Accounting, Legal, Enginering, Customer Service, Operations, and Work Management

MINIMUM REQUIREMENTS

Minimum education required of the position

Bachelors of Business Administration or another related field, preferred.

Minimum experience required of the position

5+ years' experience in pole attachments, utility coordination, or a related field.

Minimum knowledge, skills, and abilities required of the position

Strong knowledge of Entergy's safety policies/rules

Understanding of pole attachment regulation and its applications

Strong communication skills, written and oral as well as the ability to negotiate with internal and external customers

Excellent organizational skills

Ability to work with multiple levels of organizational structure

Excellent interpersonal skills and ability to work in challenging situations

Able to effectively manage multiple projects, simutaneously

Flexible and able to adjust to changing and demanding customer needs

Preferred experience

Knowledge of Maximo, PeopleSoft Financials, Asset Suite, CCS

Any certificates, licenses, etc., required for the position

None

Primary Location: Arkansas- Little Rock Arkansas : Little Rock || Louisiana : Baton Rouge || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands
Job Function Field & Skilled Trade
FLSA Status Professional
Relocation Option: No Relocation Offered
Union description/code NON BARGAINING UNIT
Number of Openings 1
Req ID: 123822
Travel PercentageUp to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.