Job Description

Overview

We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text.

Responsibilities

ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES

• Acknowledge and greet customers and guests in a friendly and courteous manner.
• Ensure that the Poker Dealer rotation is properly maintained, while following established procedure.
• Inform the Shift Manager of any suspicious or unusual activity.
• Abide by random draw for dealer rotations.
• Maintain a professional appearance at all times.
• Be aware of games in progress, limits, and types of games.
• Never indicate that a tip “toke” or gratuity is expected for service.
• Keep accurate records and tracking of all dealers on shift, including absences and vacations.
• Perform all other work-related duties as assigned by the Casino Shift Manager.
• Ensure that customers receive quality service and always follow up making sure they received the service they expected.
• Ensure that all collections obtained by Dealers are properly and accurately recorded.
• Start and convert games. Must provide proper documentation
• Ensure that correct and accurate gaming decisions are made according to the company policies.
• Work closely with Board personnel to ensure that seats are being filled quickly and accurately.
• Constantly advertise the games you have available in your section making sure your games stay as full as possible at all times.
• Maintain the integrity of the games and notify the Casino Shift Manager of any suspicious or unusual activity.
• Monitor the operation within your assigned section.
• Maintain excellent public relations with customers.
• Be aware of games breaking or converting, in other sections.
• Ensure the cleanliness of your assigned section.

Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Must be able to communicate in English.
• Must be 21 years of age or older.
• HS Diploma or GED
• Must have prior Poker Dealer experience in a casino and/or cardroom (at least 2 yr. of Poker Floor experience preferred).
• Must be able to work any shift.
• Must be able to obtain and maintain a Gardena City Work permit.