Job Description

Poker Dealers’ duties include providing The Row Poker Guests with outstanding, friendly, and professional service while dealing a clean, error free poker game.

• Deal poker in a friendly and professional manner

• Take the correct house rake

• Understand and adhere to all rules and policies in The ROW Hotel Casino Poker Room Rule Book and Procedure Manual

• Understand and adhere to minimal Nevada State Gaming Control Board Rules and Regulations

• Understand and adhere to Bad Beat Jackpot rules and procedures

• Protect and maintain table banks

• Account for chips and money going out and coming in for new table game sell-off

• Assist the supervisor in the Poker Room during dealer breaks

• Help with other Poker Room needs including taking chips to guests at the tables and waiting on guests who enter the Poker Room

• Help keep the Poker Room clean, safe, and orderly

• Provide information to guests on all current Poker Room promotions

• Must follow specific rules and guidelines in the Poker Room Rule Book and the ROW Employee Handbook

• Must know tournament dates and times, and be up to date with all current promotions

• Ambassador for the ROW Hotel/Casino

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Perform other job-related duties as assigned

• Must have some internal audit knowledge

• Must have excellent communication and observation skills
• Must have an easygoing demeanor to ensure a fun and safe environment for our guests
• Must have good math skills with the ability to count chips and cash

• Must be in good physical condition

• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Minimum 1 years’ experience dealing NL-Texas Hold’em and HL-Texas Hold’em

• Smoking and vape free

• Poker Dealers may be subjected to loud noises/music

• Poker Dealers may be subjected to varying degrees of temperature

• Poker Dealers sit at large Hold’em tables and are constantly bending the back and stretching

• Must be able to reach guests chips and cards

• Must have excellent communication skills and always be mentally alert

• Must have the ability to use good judgment and be patient with guests

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.