Under the supervision of the Poker Room Shift Managers and Poker Floor Supervisors, the incumbent interacts directly with customers providing information and seating for Poker Room games. Pages using the overhead intercom system. Must possess exceptional customer service skills and handle high customer volume. Receives and routes telephone calls. Responsible for the controlling and accounting for transactions in the Poker Tournament booth. High school diploma or GED required. Three (3) to six (6) months of cash handling experience required. Basic mathematical aptitude with the ability to quickly compute simple addition and subtraction facts. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Ability to write routine reports and speak effectively before groups of customers or employees. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form and be able to deal with problems involving several concrete variables in standardized situations. The employee frequently is required to stand and walk. Fast paced atmosphere with a moderate amount of noise. Required to become proficient with department specific computer systems. Must be well organized and detail-oriented.
Foxwoods Resort Casino, the largest resort casino in the Northeast, has set the standard for innovation and excellence in gaming and hospitality for over 33 years. Owned and operated by the Mashantucket Pequot Tribal Nation, Foxwoods continues to redefine the resort experience by seamlessly blending of world-class gaming, award-winning dining, top-tier entertainment, and family-friendly attractions.
A destination like no other, Foxwoods offers over 2,200 luxury hotel rooms, a 30,000-square-foot expo space, on-site shopping at Tanger, and one of the most expansive gaming floors in the country. The resort’s entertainment portfolio features globally acclaimed artists, exclusive live performances, and premier events hosted at its renowned venues, including the Premier Theater and Great Cedar Showroom, which draw audiences year-round.
Through strategic partnerships with leading brands like DraftKings Sportsbook, Hell’s Kitchen, and Great Wolf Lodge, Foxwoods continues to expand its offerings and deliver elevated, curated experiences for guests. The new brand campaign, “This Is How We Resort,” reflects Foxwoods’ commitment to creating unique, personalized moments—from thrilling gaming adventures to relaxing escapes—that redefine what it means to “resort”. For more information, visit www.foxwoods.com.
As a large employer in Connecticut, we welcome you to see what career opportunity Foxwoods has to offer on Foxwoods.com/careers
