Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical expert with a focus on continuous delivery and lifecycle management of software applications that fulfill technical, operational, and business requirements while excelling in a fast-paced, client-oriented environment. This role requires a collaborative, detail-oriented professional to join our team, implementing secure, scalable cloud-based solutions and DevOps processes to modernize VA corporate IT systems, including legacy applications and initiatives.
The Point of Sale (POS) System Engineer will be involved in planning system and development deployment as well as responsible for meeting software compliance standards. Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. May build add-on modules using application program language.
Troubleshooting Reported Issues directly from Customer, or 3rd Party Vendor
Manage DynaTrace for transactional flow / server status
Manage Automated Daily Purge cycle support
Manage Automated Daily RT Log Review Process support
Manage Automated Daily Incoming Batch Processing support
Manage Automated Daily Outgoing XML3, and Customer Account file processing support
Manage 70 servers via remote access, or automated notification/task scheduler/scripting for server status/java heap dumps
Maintain/Coordinate SSL and Security certs management on IBM Websphere / Apache
Support Outgoing/Incoming SFTP Transfer Request with outside vendor
Support Deployment/Upgrade of POS Software via specialized WAS integrated software (WASADMIN)
Support Financial Department in validation of POS monthly and individual transactions, and weekly active open banking sessions for 1,030 tills Manage POS Shared Directory for all related POS files internal usage
Support monthly CRISP LINUX patching schedule for 4 environments
Support monthly CRISP WINDOWs patching schedule for 4 environments
Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field
5 years of experience in DevOps engineering, cloud infrastructure, or cybersecurity, with a focus on federal or VA IT environments.
8 years of experience if substituting experience for education.
IBM WebSphere Application experience
IBM MQ experience
SQL / Powershell experience
Windows 2019 Server experience
Ability to obtain and maintain a Suitability/Public Trust clearance
Experience working with the VA
Experiencing overseeing multiple projects simultaneously
Experience supporting program goals
Experience collaborating with other project leaders

Trilogy’s story began in 2009 when our founders decided to combine the best practices and lessons learned from working across both large and small organizations to launch a new company focused on delivering client-centric, high-quality solutions. Together, these leaders saw an opportunity to create a different type of company with the goal of supporting our Federal clients, with special emphasis on helping our nation’s Veterans. Influenced by two shared work experiences at other organizations, our company’s founders were determined to make the third chapter in their careers the very best it could be. They named this chapter Trilogy.
Trilogy was founded with core value system that balances service delivery excellence with a people-centric culture. Building on our foundation of implementing, operating, and modernizing Financial Management systems, Trilogy has evolved to provide our clients and partners with a wide range of professional services via a collaborative, client-first approach to solving their most challenging problems. This approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.