TSMG Holding

Point of Contact (PoC) – Community Outreach & Participant Coordinator

TSMG Holding  •  Buffalo, NY (Onsite)  •  10 hours ago
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Job Description

About the Project

TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings. To support this initiative, we are looking for proactive Point of Contact (PoC) Coordinators who will build relationships with local communities and businesses, recruit participant groups, and coordinate project activities.

This role is ideal for someone with strong communication and organizational skills who enjoys networking and working with people.

Success in This Role

A successful Point of Contact Coordinator consistently builds strong local partnerships, recruits qualified participant groups, ensures smooth communication throughout the project, and helps maintain high participant engagement and successful completion of scheduled recording sessions.

What You Will Do:

  • Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
  • Build and maintain relationships with community leaders and business representatives.
  • Recruit groups of participants who meet the project requirements.
  • Explain the project scope, participation process, compensation, and expectations to potential participants.
  • Coordinate participant schedules and ensure recording sessions are properly organized.
  • Act as the main point of contact between participants and the TSMG operations team.
  • Track participant progress and maintain accurate recruitment and attendance records.
  • Help resolve participant questions or logistical issues throughout the project.
  • Ensure all participants receive and complete the required onboarding information and documentation.
  • Support participant retention by maintaining regular communication and engagement.
  • Report recruitment progress and project updates to the TSMG team.

Requirements

  • Excellent communication and interpersonal skills.
  • Comfortable reaching out to businesses, organizations, and community groups.
  • Strong organizational and time management skills.
  • Ability to coordinate multiple participants and schedules simultaneously.
  • Confident using email, spreadsheets, messaging applications, and online meeting tools.
  • Basic English communication skills (additional local language proficiency is required for your market).
  • Self-motivated and able to work independently.
  • Reliable internet connection and access to a computer or smartphone.
  • Previous experience in recruitment, sales, customer service, community management, event coordination, or business development is preferred but not required.
  • Preferred Background

    Experience in one or more of the following areas is considered an advantage:

    • Recruitment or talent acquisition
    • Community management
    • Sales or business development
    • Customer success or customer support
    • Event coordination
    • NGO or volunteer coordination
    • University or student organization leadership

    What Makes a Great Candidate

    • Enjoys meeting new people and building professional relationships.
    • Persuasive and confident communicator.
    • Well connected within local communities or business networks.
    • Highly organized and dependable.
    • Able to motivate participants and maintain engagement throughout the project.
    • Problem solver with a proactive attitude.

    Working Conditions

  • Flexible, project-based engagement.
  • Remote work with occasional local meetings or visits to partner organizations if required.
  • Flexible working hours based on recruitment goals and participant availability.
  • Training and onboarding provided by TSMG before project launch.
  • TSMG Holding

    About TSMG Holding

    TSMG is your expert data collection partner with a presence across Europe and North America.

    Our mission is to empower tech companies with seamless data collection, fueled by our relentless pursuit of excellence.

    • We handle complex data collecting projects.

    • Our team supports Fortune 500 companies with all aspects of data collecting projects – from recruiting to logistics and beyond.

    • We gather vast volumes of relevant, accurate, and diverse datasets to fuel the intelligence of your AI systems.

    • We find and manage powerhouse teams and give them the tools to get things done.

    Give us the low-down on your project and we'll craft a seamless solution together.

    Industry
    Consulting & Advisory
    Company Size
    51-200 employees
    Headquarters
    Warszawa, PL
    Year Founded
    2018
    Website
    tsmg.io
    Social Media