Job Description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

The Point of Care Clinical Coordinator for POC/Point of Care is responsible for coordinating and planning the implementation of quality management standards of practice for ancillary laboratory testing and monitoring all regulatory compliance. The incumbent is also responsible for training personnel, monitoring and reviewing QC and maintenance records, result reporting and proficiency testing, other duties include evaluating new instrumentation and methodology for accuracy and reproducibility. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Point of Care Clinical Coordinator for POC/Point of Care is responsible for coordinating and planning the implementation of quality management standards of practice for ancillary laboratory testing and monitoring all regulatory compliance. The incumbent is also responsible for training personnel, monitoring and reviewing QC and maintenance records, result reporting and proficiency testing, other duties include evaluating new instrumentation and methodology for accuracy and reproducibility. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Coordinates and monitors all bedside-testing instruments used by Associates working outside the Laboratory at assigned facility.
• Evaluates the performance of POC instrumentation for proper working order and reporting of reliable test results.
• Maintains POC based quality monitoring and evaluation documentation to ensure compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
• Monitors, troubleshoots and performs analysis of POC issues to ensure integrity of the data reported and to provide safe and effective patient care.
• Coordinates and evaluates new POC instrumentation, test procedures, and methodology. Writes and reviews policies and procedures in accordance with regulatory guidelines and laboratory standards. Ensures standard procedures are clearly communicated to personnel performing testing.
• Develops and maintains a training program for end users to ensure competency and compliance with regulatory requirements. Provides training to end users in the proper utilization of POC instruments according to manufacturer and regulatory agency recommendations. Assists nursing units with maintaining and documenting competencies of personnel performing POC testing.
• Acts as a liaison between the laboratory and other departments, the State Medical Laboratory Board, vendors, and equipment sales representatives.
• Performs other job functions as assigned or requested.

Education/Formal Training Requirements

• Required - Bachelor's Degree Medical Technology
• Preferred - Bachelor's Degree Natural Science

Work Experience Requirements

• Required - Laboratory 3-5 years

Licenses and Certifications Requirements

• Required - Medical Technologist - Tennessee Department of Health - Medical Laboratory Board

Knowledge, Skills and Abilities

• Strong analytical and problem solving skills.
• Ability to effectively relate and communicate with internal and external customers.
• Ability to work without close supervision and to exercise independent judgment in a professional area.
• Must be knowledgeable of regulatory requirements impacting laboratory operations (CLIA, CAP, State of Tennessee).
• Demonstrated knowledge of computer systems related to point of care testing.
• Demonstrable leadership potential.

Supervision Provided by this Position

• Provides professional advice and consultation to the laboratory staff. May set policy, with limited review, relating to quality management issues, and may provide clinical supervision to professional Associates.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergency situations.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.