Job Description

What you will be doing

• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Know drink recipes, prices and type of beverages available.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

Qualifications

What we are looking for

• Effective communication skills, both verbal and written, to communicate with guests and associates
• High work ethic and self-initiative
• Able to work in high pressure and fast paced situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Location Description

24 West Franklin Street, Baltimore, Maryland 21201

The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore Downtown. Our neighborhood is a hub of Charm City history and arts, and our upscale boutique hotel reflects the area's vibrancy with every detail. While there are many things to do in Baltimore, there are also a great number of discoveries to make right here in our hotel. Relax with a book (by hometown author Edgar Allan Poe, perhaps) from our hotel library, and sleep under a literary-themed mural in your guest room. Sip on some of the best craft cocktails in our hotel restaurant, Poets Modern Cocktails & Eats. Sample the honey produced at the hotel by our three honey bee colonies, which can be viewed from our fourth-floor guest rooms. And visit with our canine greeter, Xander, a Blue Brindle Cane Corso who invites you and your own pups to stay at our pet-friendly hotel, enjoy dog treats, and play at the nearby Howard Park Dog Park.

Location

Baltimore Downtown Hotel Indig-BDI