Job Description

Job Title POA Clerk

Wage $29.58 hourly (2026)

Reports To Manager, Provincial Offences Act Administration

Department Legal Services

Location Lindsay, ON

Hours Normal Working Hours 35 hours per week

Other This posting is for an existing, currently open position within Legal Services. General office environment. Some travel throughout the City of Kawartha Lakes may be necessary in accordance with job requirements

• Receive legal documents, proof for accuracy, and administer the legislated processes for the public and Provincial Offence stakeholders

• Answer enquiries and respond to requests from the general public and various enforcement agencies relating to various Provincial, Federal and Municipal legislation
• Resolve routine complaints and refer complex complaints and inquiries to appropriate staff members
• Work with the public and court stakeholders to collect outstanding fines for the division
• Record, enter and maintain data using various computer software and databases
• Perform the duties of the Commissioner of Oath by swearing in Affidavit documents and certifying court documents as the clerk of the court
• Provide backup for other positions in the office as required
• Occasional travel to various work locations is required to fulfill the job duties of the position
• Perform other related duties as assigned

POA Clerk - Collections duties

• Coordinate collection activities of past due accounts and set-up and monitor payment plans, extensions, etc. with offenders

• Ensure compliance with policy, established processes and related legislation

• Determine appropriate collection action to be taken according to policy, ie. collection agency, garnishment or lien, tax roll, etc., and apply it to the account

• Prepare, file, and maintain Civil and Superior Court applications.

• Administer appropriate legal notification with respect to certificates of default, notices of judgment, writs of Seizure and Sale, submission to tax roll, and garnishments, etc.

• Work with collection agencies and credit bureau trade lines

• Identify and monitor delinquent accounts in order to establish a working relationship with customers to discuss, educate and negotiate payment plans on outstanding Provincial Offences fines

• Assign delinquent accounts to the third party collection agencies and monitor the effectiveness of the collection agencies,

• Prepare letters and reports for review by the manager

• Prepare bankruptcy forms and subsequent follow-up with the Trustee in Bankruptc

• Certify documentation to suspend licences with MTO Process invoices and payments; maintain journals and reconcile daily receipts

Skills/Education Required

• Post-secondary diploma in Office Administration or a related field
• Minimum 2 years of related progressive experience, preferably in a municipal environment
• Experience working in a legal office setting and collections environment
• Knowledge of the Provincial Offences Administration as it relates to the processing of documents, fine payments and general inquiries and the rules of disclosure related to the responsibilities of the POA Prosecutor
• Demonstrated ability to work effectively in a high volume work place within rigid time frames governed by legislation and legislative rules and regulations, and the ability to deal with multiple demands
• Demonstrated professional and ethical responsibility to protect privacy, use confidential information appropriately, treat sensitive situations with appropriate degree of tact and discretion
• Demonstrated customer-service and interpersonal skills at a level to develop and to maintain cooperative/collaborative working relationships both within and outside the organization
• Excellent written communication skills with attention to detail and accuracy
• Excellent organizational and administrative skills with the ability to work independently and in a team environment
• Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management
• Demonstrated ability to understand and abide by municipal policies and procedures
• French would be an asset
• Demonstrated proficiency in Microsoft Office, the internet, and any other related software
• Upon a conditional offer of employment, a Criminal Record Check will be required

Applicants must be prepared for skill testing.