About this opportunity
We are seeking a motivated, detail-oriented and customer-focused PMO Lead to join Ericsson’s ANZA Cloud Software and Services team, supporting large-scale telecommunications transformation programs across 5G Core Networks, Cloud Infrastructure, Network Modernisation and Digital Transformation.
In this role, you will provide governance, planning, reporting, project controls, dependency management and executive visibility across complex, multi-stream programs. You will work closely with Program Directors, Customer Project Managers, Solution Architects, delivery teams and senior customer stakeholders to support successful program execution.
You will create and maintain the program’s single source of truth for schedules, milestones, risks, issues, governance records, readiness status and executive reporting, while driving delivery discipline and operational excellence.
If you thrive in fast-paced technology environments, enjoy bringing structure to complex programs and are passionate about enabling customer outcomes, we would like to hear from you.
What you will do:
- Own the Integrated Master Schedule, baselines, milestones and delivery plans
- Drive project controls, scheduling, forecasting, critical path analysis and recovery planning
- Manage risks, issues, actions, assumptions, dependencies and decision logs
- Coordinate governance forums, steering committees, reporting packs and customer reviews
- Support change, variation and baseline control activities
- Track readiness across design, build, test, migration, cutover, handover and acceptance
- Coordinate cross-functional and third-party dependencies across workstreams
- Provide program reporting, insights, analytics and executive decision support
- Drive process improvement, governance maturity, automation and reporting efficiency
- Maintain document governance, repositories, audit evidence and delivery records
- Act as the key contact for customer governance and program control teams
You will bring:
- Bachelor’s degree in Engineering, IT, Telecommunications, Business, Project Management or equivalent
- Project Management certification preferred, such as PMP, PgMP, PRINCE2, PMI-SP or MSP
- Minimum of 8 years experience in PMO, Program Controls, Program Management or large-scale project delivery
- At least 5 years leading program governance, planning, scheduling and reporting functions
- Experience in customer-facing telecommunications, technology, cloud or systems integration programs
- Experience supporting executive governance and senior stakeholder decisions
- Strong knowledge of governance, project controls, scheduling and portfolio reporting
- Experience with Integrated Master Schedules, critical path analysis, baselines and forecasting
- Knowledge of risk, issue, dependency and change management frameworks
- Strong analytical skills and experience developing dashboards and reporting packs
- Experience in contractual and customer-driven delivery environments
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Australia (AU) || Sydney
Customer Project Manager
Job Stage: Job Stage 6
Primary Recruiter: Carolyn Larsen
Hiring Manager: Sam Mirsalehi
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive.
The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe.
Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today.
Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.
The shift is happening. Are you part of it?
