Job Description

At WTW our vision is to be the best company we can be, for the benefit of all our stakeholders.

We are looking for a proactive PMO analyst within the CRB Tech – this programme has 50+ sub initiatives and a team of 100+ globally with a mix of employees, contractors, suppliers, and specialist vendors. There are unique opportunities and will allow personal growth and development in project delivery, data analysis, change management, agile delivery and using all MS tools.

Are you excited to come on this journey? If so, read more…

Role:

The PMO Analyst supports project governance, monitoring, and risk management, working closely with project and programme managers to oversee programme tasks and maintain overall programme health. The role involves managing project plans, risk and issue logs, stakeholder coordination, financial tracking, and reporting, with a strong emphasis on timesheet management, including oversight of submissions, approvals, reconciliations, and compliance. The PMO Analyst also provides support to procurement ‑related processes, such as Work Orders (WO), Purchase Orders (PO), Statements of Work (SOW), Change Requests (CR), and invoice follow ‑ups, as required. In addition, the role contributes to PMO process improvements and audit activities, ensuring effective coordination across the PMO function and key stakeholders

Responsibilities:

• Ensure project managers adhere to the standard project management methodologies, frameworks, best practices, governance standards and documentation requirements.

• Track project performance, ensuring timely reporting, and escalation when necessary.

• Maintain risk and issue logs, proactively identifying, assessing, and mitigating project risks.

• Support programme and project managers in tracking overall project/programme health, dependencies, and key milestones.

• Assist project managers in developing and maintaining project reports, plans, schedules, risk registers, and issue logs.

• Schedule and coordinate project governance meetings, ensuring timely follow-ups and updates.

• Provide support for procurement activities, including Work Orders (WO), Change Requests (CR), Purchase Orders (PO), and Statements of Work (SOW), as required, ensuring timely processing, approvals, and compliance with organizational policies, while coordinating with vendors and Finance teams to track invoices, payments, and contract milestones.

• Support and contribute to Sterco executive presentations, including data consolidation, validation, and coordination with stakeholders.

• Oversee end ‑to ‑end timesheet management, ensuring accurate submissions, timely approvals, reconciliations, and compliance with reporting requirements.

• Manage the Joiner, Mover, Leaver (JML) process, ensuring smooth onboarding, role transitions, and offboarding of employees in line with security and access policies.

• Identify areas for process improvement and contribute to PMO best practices and efficiency enhancements.

• Facilitate meetings, track action items, and ensure timely implementation of decisions.

• Approve third-party access requests in the ServiceNow tool, ensuring security compliance and authorized access.

• Provide support for additional PMO tasks and responsibilities as needed.

The Requirement:

The essential skills/experience:

• 4-6 years of relevant experience in a PMO, project coordination, or programme support role, with exposure to governance, reporting, and stakeholder management

• Strong hands ‑on experience in end ‑to ‑end timesheet management, including user support, validation, approvals, reconciliations, and sustained follow ‑ups to ensure accuracy, compliance, and timely financial reporting.

• Experience with portfolio reporting tools such as MS Project

• Proficient in Excel for reporting and data analysis

• Strong attention to detail, with excellent organizational and problem ‑solving skills to manage multiple, time ‑sensitive activities concurrently

• Excellent written and verbal communication and interpersonal skills to effectively engage with vendor contacts, project/programme managers and senior stakeholders

• Ability to work independently while collaborating effectively across diverse teams and stakeholders

Desirable:

• Exposure to Work Orders (WO), Purchase Orders (PO), Purchase Requisitions (PR), Statements of Work (SOW), and Change Requests (CR)

• Familiarity with procurement systems (e.g., Ariba or equivalent) is an advantage.

• Experience with Microsoft Office 365 tools (Teams, SharePoint Online).

• Ability to analyze conversations and data to provide insights and respond to stakeholder queries within WTW.

• Self ‑starter with an outcome ‑focused and growth mindset, able to work proactively, take ownership, and drive tasks to closure with minimal supervision

• Strong alignment with WTW’s values – Client Focus, Teamwork, Integrity, Respect, Excellence

The Application Process

· Resume review

· Level 1 interview

· Coding test

· Level 2 interview

Any Graduate

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.