Job Description

Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistants / Servers.

The Service Assistant role is the backbone of our Front of House team. You’ll help maintain a high level of service by keeping a close eye on the dining room, expo line, and bar. Service Assistants are key players in delivering food, supporting the team, and creating a seamless guest experience.

We’re offering flexible scheduling and are open to both part-time and full-time availability. We’re happy to work with you to find a schedule that fits!

$500 Sign-On Bonus
Paid in two installments:

• $250 after completion of training
• $250 paid 45 days after training completion

Service Assistants typically make ~ $500 per week in tips, and there is strong opportunity for growth within the team — including the ability to move into a Bartender role with increased responsibility and earning potential.

What you’ll do in this role:

• Learn our menu, current specials, and cuisine — we’ll set you up for success
• Build your knowledge of beer, wine, and cocktails through peer-led training
• Stay active and present on the floor, supporting service and completing side work
• Bus and reset tables, polish glassware, and stock supplies
• Support bartenders and servers to enhance the overall guest experience
• Deliver food to guests while confidently describing each dish
• Receive, organize, and deliver curbside orders

Why You’ll Love Working With Us

• Medical / Dental / Vision / Accident insurance options available
• Employee Assistance Program with mental health services available
• Employer Matched 401k Savings plan
• Opportunity to grow -- we promote from within almost exclusively
• Dining discounts

Basic Qualifications

• Must be able to effectively communicate with guests and other employees
• Detect and identify safety issues, and comply with safety guidelines and standards
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
• Must have the ability to stand and walk for extended periods
• Bend, stoop, and reach to access various areas and items
• Ability to work in a fast-paced, high-pressure environment
• Ability to work in a variety of temperatures, both hot and cold
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
• Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
• Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
• Move quickly and efficiently to respond to customer needs
• Ability to work in close proximity to coworkers in a crowded kitchen or serving area
• Tolerate exposure to potential allergens and food odors
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming
• Understand directives and communicate effectively with Leadership and coworkers
• Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

The Hai Experience

Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It’s about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.

Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below:

• If you have the right to work, don't let anyone take it away : E-verify.gov
• E-Verify Participation Poster

Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.