Job Description

Quality Assurance Technician

Reports to: QA Manager

N. Preston St., Philadelphia, PA

Hours: 2:00PM - 10:30PM (M-F)

Gratz Pilates is seeking a detail-oriented Quality Assurance Technician to support daily quality inspection processes across finished products and incoming materials on second shift. This role is responsible for ensuring all products and components meet defined quality standards prior to release or use in production.

Position Summary: The QA Technician will work closely with the QA Manager and cross-functional teams to execute inspections, document results, and identify quality issues early in the manufacturing process. This position plays a critical role in maintaining product integrity and preventing defects from reaching customers.

Key Responsibilities

• Perform inspections of finished products and subassemblies to verify compliance with quality standards
• Execute established inspection procedures, checklists, and acceptance criteria
• Support final quality verification prior to shipment
• Inspect incoming materials, components, and subassemblies for dimensional accuracy, quality, and order compliance
• Utilize measurement tools including calipers, gauges, and force & cycle testing equipment
• Support non-conformance reporting (NCR) and supplier quality feedback processes with the procurement team
• Ensure proper documentation of inspection results, non-conformances, and corrective actions using digital QA systems (e.g., FastField or similar) and standard office tools
• Follow and support established SOPs, work instructions, and QA processes
• Assist in maintaining organization and readiness of inspection areas and equipment
• Support QA Manager in continuous improvement initiatives and process audits
• Communicate quality issues clearly and promptly to QA Manager and relevant teams

Requirements

Education/Experience:

• Bachelor's degree preferred in Engineering, Product Design, Manufacturing, Industrial Technology, Quality Management or a related hands-on field.
• 1-2+ years of experience in quality inspection or manufacturing environment.
• Familiarity with manufacturing/production workflows from raw materials to finished goods

Technical Skills:

• Proficiency with technology, including computers, tablets, or mobile devices (Apple iOS and/or Android)
• Ability to log and track data accurately in management systems
• Comfort with standard office software and digital documentation tools
• Clear written and verbal communication skills

Soft Skills:

• High attention to detail and accuracy
• Ability to flag issues proactively
• Strong organizational and documentation skills
• Problem-solving and critical thinking
• Curiosity and willingness to ask questions
• Accountability and consistency in execution
• Team-oriented mindset with strong communication skills

Preferred Skills

• Hands-on experience using inspection and measurement tools in a production setting
• Ability to read and interpret engineering drawings and technical specifications
• Experience inspecting metal, wood, or mechanical components
• Familiarity with digital QA systems (e.g., FastField or similar)
• Exposure to ISO 9001 or other quality management systems
• Experience in custom, small-batch, or artisan manufacturing environments

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 25–50 lbs., as needed
• Manual dexterity for handling parts and inspection tools

About Us: A pioneer in the Pilates industry since the 1960s, Gratz Pilates is the original manufacturer of classical Pilates apparatus—renowned for our enduring quality and craftsmanship, our products have been trusted by two generations of studio owners, instructors, and practitioners worldwide. In our manufacturing production, roles vary in skilled trade, but all place an emphasis on craftsmanship. If you're looking to join a growing and fast-paced team with the goal of excellence, apply today.

Benefits

• Medical, Vision & Dental Insurance — low employee premiums, with zero-deductible plan options available
• Company-Paid Short-Term & Long-Term Disability Insurance
• Company-Paid Life Insurance
• Generous Paid Time Off — including holidays, sick time, and vacation
• 401(k) Retirement Plan
• Optional Pet Insurance