Crescent Hotels & Resorts

PM Houseperson- Housekeeping

Crescent Hotels & Resorts  •  Orlando, FL (Onsite)  •  30 days ago
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Job Description

Primary function is to ensure the highest level of cleanliness and safety in all public and back of the house areas. To promote, excellent public relations and 100% guest satisfaction.

  • Stripe out linen, terry, and trash from vacant rooms
  • Lift and rotate mattresses quarterly
  • Follows OSHA regulations and all policies and procedures as set forth by Housekeeping Department
  • Cleans/maintains exterior grounds of building, sweeps floors and sidewalks. cleans doors, frames, signs, and windows
  • Cleans and dusty lobby areas
  • User proper chemicals when cleaning as described by department’s procedures
  • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping Department
  • Turns lost and found items in accordance with hotel standards
  • Cleans and sanitizes assigned public and back of the house area
  • Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
  • Maintains the highest level of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
  • Transfers and stocks all supplies from central supplies as directed
  • Ensures that Housekeeping storeroom is neat, organized, and secure
  • Assist in the cleaning and restocking of Room Attendant carts
  • Uses glass washer to clean glasses
  • Refills spray bottles with cleaning chemicals
  • Wipes down and/or cleans Room Attendant carts
  • Cleans chandeliers and wall lamps in hallways
  • Properly uses and maintains equipment and supplies
  • Maintains excellent condition of grounds, floors, carpets, etc.
  • Cleans ashtrays and ash urns
  • Cleans elevator doors, tracks and foyers
  • Washes doors
  • Vacuums, sweeps and mops hallways
  • Cleans interior windows
  • Cleans door jambs and fire boxes
  • Cleans and mops stairwells, cleans handrails
  • Moves furniture in rooms as required
  • Cleans spots on walls
  • Cleans spots on carpets
  • Assists Attendants by emptying trash, takes trash to the compactor
  • Cleans back of the house windows as need
  • Check all the vacuums used by Room Attendants
  • Completes in a timely manner all daily cleaning items for the specific public area assigned

QUALIFICATIONS/SKILLS

  • Good service skills
  • Ability to work as part of a dynamic team to consistently deliver a quality product
  • Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment etc.
  • Able to work a flexible schedule, including evenings, weekends and holidays
Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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