Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Plumbing Manager

Are you a natural leader with a strong background in plumbing operations? Do you have a passion for leading teams, driving performance, and delivering exceptional customer service? We’re looking for a Plumbing Manager who takes pride in their work and is ready to lead a growing plumbing department with a reputable company.

This full-time Plumbing Manager position is onsite and reports directly to company ownership. You will play a key leadership role in overseeing daily plumbing operations, developing technicians, and ensuring efficiency, profitability, and quality workmanship across the department.

What We Offer

• $60,000 base salary (dependent on skills and experience) plus generous bonus potential
• 100% medical coverage and dental insurance
• Company uniforms
• Flexible PTO plan (vacation, personal, and sick leave)
• 401(k) with company match
• Life insurance
• Ongoing training and advancement opportunities

What You’ll Do

• Manage day-to-day plumbing operations to ensure efficiency, safety, and customer satisfaction
• Oversee scheduling, dispatching, and workflow for plumbing technicians
• Create, implement, and enforce processes and procedures specific to the plumbing department
• Hire, coach, train, and develop plumbing technicians to maximize performance, sales opportunities, and customer service
• Hold technicians accountable to performance standards, safety practices, and company expectations
• Conduct routine ride-alongs, one-on-one meetings, and weekly training focused on both technical plumbing skills and soft skills
• Collaborate with ownership and department leaders to drive revenue growth and profitability
• Achieve budgeted revenue by meeting KPIs including average ticket, conversion rate, lead generation, and staffing levels
• Manage gross margin by controlling labor, overtime, productivity, and material costs
• Participate in daily KPI meetings, determine action steps, and communicate technician availability and capacity to the office team
• Ensure plumbing work is completed safely, cleanly, timely, and in compliance with code and company standards
• Handle customer concerns, employee issues, and operational challenges promptly and professionally
• Adjust manpower and scheduling daily based on demand and workload
• Inspect plumbing trucks, tools, uniforms, and inventory; address deficiencies as needed
• Maintain accurate inventory levels and oversee materials and equipment readiness
• Foster a positive, team-oriented culture focused on accountability, growth, and success

What Makes You a Great Fit

• Minimum of 5 years of management experience in plumbing or a related skilled trades environment
• Strong working knowledge of residential and/or commercial plumbing operations
• Proven ability to lead, motivate, and develop technicians
• Demonstrated success in operations management, sales performance, and customer service
• Ability to manage KPIs, budgets, and departmental expenses
• Strong problem-solving, organizational, and multitasking skills
• Comfortable using technology; experience with ServiceTitan or similar field service software preferred
• Excellent communication, leadership, and interpersonal skills
• Solid understanding of inventory management, materials, and logistics
• Reliable, positive, and team-focused attitude
• Valid driver’s license, clean driving record, and ability to pass a drug test and background check

If you’re ready to lead a plumbing team you can be proud of and make a meaningful impact, we encourage you to apply today.

We are an Equal Opportunity Employer.

Benefits

• 401(k)
• Dental insurance
• Life insurance
• Vision insurance

Work Location: In person

Compensation: $60,000.00 - $80,000.00 per year

Established in 1997, Cooper’s Plumbing & Air is family owned and operated,

and proudly serves Bainbridge, GA and Tallahassee, FL.

Our mission is to provide Responsive, Respectful, & Reliable service with a 100% Satisfaction Guarantee.

Join our team and enjoy competitive pay, extensive benefits,

and the chance to achieve your personal goals alongside a supportive and excited team.

When you start to work at Cooper’s, you’ll find the career you expect!

Apply Today!