Job Description

Location: Madison,Wisconsin,United States

Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team.

Position Purpose

Troubleshoot, repair, maintain and install commercial/industrial Plumbing systems and related equipment, as assigned in a timely high-quality manner to meet customer commitments and expectations.

Position Responsibilities

• Perform assigned preventive maintenance tasking within the hours allotted in a high-quality manner.
• Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system.
• Follow point to point trouble shooting guides to find faults in a timely manner.
• Check and verify operation of complete system before leaving the jobsite to minimize callbacks.
• Identify opportunities for improvement and energy savings within existing plumbing related systems.
• Review such recommendations with Sr. Plumbing Service Manager.
• Communicate with the customer upon arrival and at completion of work.
• Promptly and accurately complete all required paperwork and customer signed service reports to be handed in daily.
• Keep Sr. Manager informed of any customer related concerns.
• Demonstrate capability and interest in training others.
• Keep technical knowledge up to date regarding equipment and concepts.
• Call in daily to dispatch to update status of work for the day as well as to support the coordination of upcoming work.
• Support and maintain a safe and Lean work environment.

of Skills, Knowledge and Abilities

• Must be a Journeyman Plumber with at least 5 years of experience working with large industrial/commercial Plumbing systems & equipment.
• Backflow testing certification preferred.
• Good computer skills.
• Strong written and verbal communication skills.
• Must be physically able to climb ladders, scaffolds, confined spaces and enter restricted areas for first hand observation or inspection.  
• Must have a valid driver's license with a good driving record.
• Self-motivated.
• Detail oriented.
• Flexibility to work weekends or overtime when required per on-call schedule.

Direct Reports

• None

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