With over 20 years of experience, Our Client has protected thousands of properties, including residential, commercial, and government buildings, through a unique patented process. They are seeking a Plumbing Service Manager to join their team to oversee service teams, plan and organize production schedules, and assess projects.
Ability to handle scheduling, inventory control, and troubleshooting
Proven ability to manage teams and handle multiple projects simultaneously
Collaborate with other departments to coordinate service delivery and resolve field issues
Monitor inventory, tools, and equipment to ensure availability and cost control
Strong understanding of residential and commercial plumbing systems
Review and produce project estimates, approve invoices, and manage departmental budgets
Implement and track KPIs to improve operational efficiency and team productivity
Review current service/warranty crews and realign as necessary to ensure excellent customer service, productivity, and efficiency
Train and mentor technicians on establishing customer trust to sell the right products and services
Provide technical support for field technicians when necessary
Coordinate with dispatchers on scheduling and ensure assets are utilized to maximize efficiency and reduce cancellations
Develop close working relationships with service crews to understand team dynamics, strengths, and areas for improvement
Fully understand and effectively communicate the services and processes for all types of jobs Our Client performs, using a sales-driven approach to grow the division
Know when to step in to support service technicians directly and when to provide background coaching to allow teams to develop and grow professionally
High School Diploma or equivalent required
4+ years as a Journeyman Plumber or Journeyman License
8+ years of plumbing experience required; C-36 license is a plus
Proven track record in service with 5+ years managing a team of 8+ individuals in the plumbing service industry
In-depth knowledge and understanding of plumbing service operations and processes
High integrity with advanced interpersonal skills and ability to build strong relationships
Highly motivated self-starter with flexibility and a positive attitude
Valid CA Driver’s License, good driving history, dependable transportation, and ability to pass a background check
Prior mentorship experience and comfort in a leadership/mentorship role preferred
Outgoing personality suited for a fast-paced, goal-driven environment
Working proficiency in Spanish is a plus, but not required
Proficient in computer skills, including MS Office and dispatch/service software such as Housecall Pro
Demonstrated knowledge of local, state, and federal quality, safety, and health guidelines for job sites
Health Benefits Package, 401(k), Paid Holidays, Vacation & Sick Time.
We strive to understand each client and candidate by applying our signature consultative approach to each search ー whether it’s for one critical hire, or part of a large-scale staffing solution. This approach begins with a deep-dive into our clients’ unique corporate cultures, understanding the qualifications and criteria that would make the ideal hire, and developing a placement strategy to efficiently identify and place your ideal candidate.
We utilize AI powered technology, networking, thorough candidate screenings, and refined search strategies to build out robust pipelines of top talent across 92% of industries. Our team of Senior Level Talent Consultants carefully screen and engage with each candidate to learn more about their skills, background, and motivating factors for making a job transition, to ensure that we are making the best matches for your team and company before introducing them to you.
As a boutique firm, we will ensure that your teams are fully in the loop of where we are at in the process every step of the way, while also holding ourselves to the highest standard when it comes to cultivating a positive candidate experience.. Consider us an extension of your HR department or dedicated talent partners that are in it with you for the long haul to help you build out your dream team. We’re looking forward to meeting you and having the opportunity to provide support with all your recruitment needs.
We utilize AI powered technology, thorough candidate screenings, and refined search strategies to build out robust pipelines of top talent across any all industries. It ends with the perfect hires that nicely compliment your team so your company can achieve its most ambitious goals. We’re in it for the long haul as your recruitment partner, and we can’t wait to celebrate your big wins.
