Job Description

Counter Sales Associate — Lexington, KY

Plumbers Supply Co. has been a trusted name in plumbing supply for over 105 years. Family-owned, locally rooted, and serious about service. Our Lexington branch is looking for a counter sales associate who knows how to read a customer, solve a problem fast, and keep things moving.

WHAT THIS JOB ACTUALLY IS

You're the first person a contractor, plumber, or homeowner talks to when they walk in or call. That means you need to know product, stay calm under pressure, and give people the right answer — not just an answer. It's a sales role, but the best counter people think of themselves as problem-solvers who happen to also be closing.

DAY-TO-DAY RESPONSIBILITIES

• Greet and assist walk-in and phone customers promptly and professionally
• Recommend and sell plumbing products based on actual customer needs
• Process orders, quotes, and returns accurately
• Track shipment schedules and push on orders when deadlines are tight
• Be the go-to resource for product details, alternatives, and technical questions
• Hold a professional standard at the counter — you represent the company on every interaction

WHAT WE'RE LOOKING FOR

• High school diploma or GED
• 2+ years in sales or customer service (preferred)
• Self-directed — you don't need someone telling you a customer needs help
• Strong verbal and written communication
• Comfortable on your feet for a full shift and able to lift 50 lbs routinely

WHAT YOU GET

• Competitive pay
• Medical, dental, and vision insurance
• 10 paid holidays plus vacation and sick time
• Life and disability insurance
• Wellness program with incentives
• 401K with company match
• Financial planning support through Cerity Partners

If you're good with people, good under pressure, and want to build something at a company that's been around for a reason — apply now.