Job Description

Join the Goettl Air Conditioning and Plumbing team as an Plumbing Operations Manager, where you'll lead, inspire, and grow a top-performing HVAC team. You'll oversee operations, meet ambitious goals, and play a pivotal role in delivering exceptional customer experiences. At Goettl, we believe in doing things the right way—not the easy way—while adhering to our core values of Excellence, Action, Growth, and Innovation.

Why Choose Goettl:

• Competitive compensation aligned with your expertise and impact. This is a salaried plus commission position.
• Opportunities for professional growth and development within a forward-thinking organization.
• A collaborative work environment that prioritizes innovation and customer satisfaction.
• Comprehensive benefits package to support your well-being and career goals.

Key Responsibilities

• Recruit, train, and motivate a high-performing HVAC operations team.
• Monitor performance metrics, ensuring team compliance with Key Performance Indicators (KPIs).
• Manage resources to achieve gross margin, labor efficiency, and material cost objectives.
• Oversee departmental adherence to company standards, including operational aspects of service and installation teams.
• Participate in budgeting processes and manage profit and loss for your business unit.
• Drive innovation in recruitment, training, and talent motivation strategies.
• Identify and implement best practices to enhance profitability and operational efficiency.
• Work collaboratively to ensure departmental success in lead generation, sales revenue, and client satisfaction.

Key Qualifications

• Proven leadership in HVAC operations, with a t rack record of meeting or exceeding performance metrics.
• Ability to assess, share and improve KPIs.
• Exceptional communication and organizational skills.
• Advanced computer literacy, including MS Office proficiency.
• Experience with budgeting, profit-and-loss management, and strategic planning.
• Strong decision-making and problem-solving abilities.
• A commitment to Goettl's mission, vision, and values.
• Physical capability to meet the role's demands, including desk work, local travel, and occasional field engagement.

Equal Opportunity Employer
Goettl is committed to maintaining a workplace free of discrimination and harassment, embracing diversity and inclusion as fundamental components of our success.

Take your career to the next level with Goettl—apply today and make an impact!