Five Star Home Services is a family-owned residential HVAC, Plumbing, and Electrical company that has served Ohio communities for more than 50 years.

Our mission is simple: WE SERVE THOSE IN NEED.

That commitment extends beyond our customers. Through our Profit on Purpose program, Five Star donates 10% of our profits back to the communities we serve, including significant support for individuals and families impacted by addiction and recovery.

We're looking for experienced tradespeople who want to do great work, take care of customers, and build a career with a company that invests in its people and its communities.

$28–$35/hour + Commission Opportunities | $2,500 Sign-On Bonus | Take-Home Vehicle & Fuel Card | $500 Boot Allowance

You know what a quality plumbing installation looks like—and you're ready to lead from the front.

Five Star Home Services is looking for an experienced Plumbing Install Lead to take ownership of residential plumbing installation projects and help set the standard for workmanship in the field.

This is a hands-on Lead position You'll complete installations alongside your team while taking responsibility for job execution, quality, safety, customer experience, and the development of the installers and apprentices working with you.

WHAT YOU GET

• $28–$35/hour + commission opportunities
• $2,500 Sign-On Bonus
• Take-home company vehicle + fuel card
• Boot Allowance
• Dispatch from home — no overnight travel
• Weekly pay
• Medical, Dental & Vision Insurance upon hire
• Company HSA contributions with HDHP enrollment
• 401(k) with up to 4% company match after 90 days
• Paid Time Off after 90 days+ 6 Paid Holidays
• Choose Your Five Star Benefit: Select a Five Star Home Services Home Maintenance Plan for your home (or a direct relative's home if you're not a homeowner) OR receive $150 in Five Star Company Store credits each quarter
• Company-Paid Benefits: Short-Term Disability, Long-Term Disability, $25,000 Life Insurance, Maternity & Paternity Pay, and Employee Assistance Program
• Additional Voluntary Benefits: Accident, Critical Illness, Voluntary Life, Norton LifeLock & Spot Pet Insurance

WHAT YOU'LL DO

As a Plumbing Install Lead, you'll take ownership of residential plumbing installations from start to finish. You'll work in the field, lead by example, and make sure every job meets Five Star's expectations for quality, safety, efficiency, and customer experience.

You'll be responsible for:

• Leading and performing residential plumbing installations, replacements, and system upgrades
• Reviewing job scope, equipment, materials, and installation requirements before beginning work
• Installing and replacing water heaters, fixtures, piping, drains, water lines, and other residential plumbing systems
• Directing and working alongside Installers, Apprentices, and Helpers assigned to the project
• Troubleshooting installation challenges and making sound field decisions when conditions change
• Ensuring installations meet applicable plumbing codes, manufacturer specifications, and Five Star quality standards
• Testing completed systems and verifying proper operation before leaving the job
• Protecting the customer's home and maintaining a clean, organized, and professional jobsite
• Communicating professionally with homeowners throughout the installation
• Accurately documenting completed work, materials, and job information
• Identifying concerns or additional needs and communicating them to the appropriate Five Star team
• Helping train and develop less-experienced plumbing team members

WHAT WE'RE LOOKING FOR

Required:

• 4+ years of professional plumbing experience
• Strong residential plumbing installation experience
• Ability to independently complete and lead residential plumbing installation projects
• Strong knowledge of residential plumbing systems, installation practices, and applicable plumbing codes
• Ability to read job specifications and determine appropriate installation methods and materials
• Strong troubleshooting and field problem-solving skills
• Ability to lead, coach, and provide direction to less-experienced team members
• Strong customer communication and professionalism
• Commitment to clean, safe, high-quality workmanship
• Valid driver's license and acceptable driving record
• Ability to safely perform the physical requirements of residential plumbing installation work
• Ability to work overtime or weekends when business needs require it

WHAT MAKES A GREAT FIVE STAR INSTALL LEAD?

A Lead isn't just the most experienced person on the job.

Our strongest Install Leads:

• Take ownership of the entire job—not just their portion of the work
• Set the pace without sacrificing workmanship or safety
• Catch problems before they become callbacks
• Teach apprentices and installers instead of simply correcting their mistakes
• Keep jobs organized and communicate when something doesn't match the original scope
• Respect the customer's home as if it were their own
• Hold themselves and their team accountable for the finished product
• Leave behind work they're proud to put their name on

If you're an experienced plumber who's ready to own the job, lead the crew, and set the standard for quality, we'd like to talk.

Apply today and bring your experience to Five Star.

Job Type: Full-time
Pay: $28.00–$35.00 per hour + commission opportunities