Goettl Air Conditioning & Plumbing

Plumbing Assistant Operations Manager

Goettl Air Conditioning & Plumbing  •  Las Vegas, NV (Onsite)  •  1 month ago
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Job Description

About the Role

This is a hands-on leadership role supporting a busy residential plumbing operation. You’ll work alongside the Operations Manager to drive technician performance, improve efficiency, and elevate the overall quality of the department.

You’re not stuck behind a desk—you’re in it with the team:

  • Coaching in the field
  • Reviewing jobs
  • Developing techs
  • Driving results

Why This Role Stands Out

  • Strong Call Volume – Consistent demand across service, repair, and replacement work
  • High Revenue Opportunity – Backed by a premium brand and established customer base
  • Real Impact – You’re shaping technician performance, not just managing spreadsheets
  • Mix of Work – Service, repair, system upgrades, and customer experience leadership
  • Growth Track – Clear path to Operations Manager and beyond

Why Work at Goettl

  • Earn More, Work Smart – Flat-rate pay plus commission on most jobs
  • Comprehensive Benefits – Medical, dental, vision, and life insurance
  • 401(k) with Company Match – Build long-term financial security
  • Career Development – 90% of field employees receive weekly training; 25% are promoted from within
  • Work-Life Balance – Paid time off and limited on-call rotations
  • Company-Provided Vehicle – Fully stocked and maintained take-home vans
  • Uniform & Boot Allowance – Professional and safe field attire provided
  • Nationwide Growth – Career mobility across multiple locations

What You’ll Do

  • Drive daily plumbing operations—technician productivity, scheduling, and performance
  • Ensure trucks are stocked and teams are set up to win on every call
  • Coach plumbers in diagnostics, repair, and customer communication
  • Audit jobs and hold the standard on quality and revenue performance
  • Partner on pricing, cost control, and profitability
  • Hire, onboard, and develop strong plumbing talent
  • Step in on customer escalations and turn problems into long-term wins
  • Help implement new systems, processes, and operational improvements

What You Bring

  • 3–5+ years in residential plumbing (service-focused)
  • Experience leading or influencing other plumbers (lead, supervisor, trainer, etc.)
  • Strong understanding of service vs. repair vs. replacement opportunities
  • Ability to coach both technical skill and sales performance
  • You hold the line on quality—but know how to develop people, not just call them out
  • Comfortable working with numbers, KPIs, and performance metrics
  • ServiceTitan or similar platform experience is a plus
  • Committed and progressive work history
  • Ability to pass a background and drug screen upon offer
  • Clean motor vehicle record with an active driver’s license

If you’re in a spot where:

  • You’ve got the skill… but not the support
  • You’re doing the work… but not seeing the upside
  • You’re ready to lead… but don’t have the platform

This is worth a conversation.

Goettl Air Conditioning & Plumbing

About Goettl Air Conditioning & Plumbing

At Goettl, our mission is to "Goettlize the Nation" by setting the industry standard in HVAC and plumbing services. We equip every technician and employee with best-in-class training and technology, empowering our team to deliver exceptional customer service in each of our markets: Las Vegas, Reno, Phoenix, Tucson, San Antonio, and Austin. Our rapid expansion reflects our success and commitment to excellence.

Founded in 1939, Goettl Air Conditioning and Plumbing provides a comprehensive range of heating, cooling, and plumbing solutions. We offer high-quality HVAC equipment and expert maintenance, repair, and replacement services to keep homes safe, comfortable, and efficient.

At Goettl, we believe that outstanding customer service begins with outstanding employees. If you're interested in joining our fast-growing team, visit Goettl Careers (www.goettl.com/careers) to explore current opportunities.

From optimizing air conditioning systems to enhancing indoor air quality, plumbing, and insulation, Goettl delivers total home comfort solutions that bring peace of mind. With our commitment to doing things the right way—not the easy way—Goettl is the trusted choice for homeowners seeking reliable and effective home services.

Join the thousands of residents who have relied on Goettl since 1939 and experience world-class service.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Las Vegas, NV
Year Founded
1939
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