Job Description

UG2 is seeking a motivated and dependable Plumber’s Helper to support our facilities operations team in maintaining safe, reliable, and efficient plumbing systems within a commercial facility. This is an excellent opportunity for someone interested in developing their plumbing skills and building a long-term career in facility services.

The Plumber’s Helper will assist skilled plumbing professionals with preventive maintenance, repairs, installations, inspections, and general plumbing-related tasks. The ideal candidate is hands-on, safety-conscious, eager to learn, and committed to delivering high-quality service to our clients and building occupants.

Essential Responsibilities

• Assist plumbers with the installation, maintenance, troubleshooting, and repair of plumbing systems and equipment.
• Assist with repairs to sinks, faucets, toilets, valves, drains, pumps, piping, and related plumbing fixtures.
• Help identify and address leaks, clogs, and other plumbing issues.
• Assist with preventive maintenance and routine inspections of plumbing systems.
• Prepare tools, materials, and equipment needed for plumbing work.
• Safely operate basic hand and power tools under appropriate supervision.
• Assist with pipe cutting, fitting, threading, soldering, and other plumbing tasks as directed.
• Maintain clean, organized, and safe work areas.
• Transport and properly store tools, equipment, and materials.
• Follow all company, client, OSHA, and site-specific safety procedures.
• Respond professionally and courteously to service requests from building occupants and clients.
• Document completed work and report equipment issues, safety concerns, or additional repair needs to the appropriate supervisor.
• Assist with emergency plumbing situations and respond promptly to urgent service calls.
• Perform other maintenance-related duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Previous plumbing, mechanical, maintenance, construction, or facilities experience preferred but not required.
• Basic understanding of plumbing systems and tools is a plus.
• Ability and willingness to learn from experienced plumbing professionals.
• Strong mechanical aptitude and hands-on problem-solving skills.
• Ability to follow written and verbal instructions.
• Strong attention to detail and commitment to safety.
• Professional communication and customer-service skills.
• Ability to work independently as well as effectively within a team.
• Valid driver’s license may be required depending on the assigned location.

Physical Requirements

• Ability to lift and carry tools, equipment, and materials weighing up to 50 pounds.
• Ability to stand, walk, bend, kneel, crouch, climb ladders, and work in confined or awkward spaces.
• Ability to work indoors and outdoors and in varying environmental conditions.
• Ability to safely use hand and power tools.
• Ability to respond to emergency maintenance situations when required.

About UG2:

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.

Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.

Shift Details

7:00 AM to 3:00 PM, Mon - Fri

Compensation

$23.00 to $28.00 per hour