Job Description

Lanes Group Ltd is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £650 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department:

Rail plays a key part in the business that has been providing trusted rail infrastructure services for more than 30 years. Delivering drainage, vegetation and minor civils solutions across the Transport For London network, the team are dedicated to ensuring the safety, reliability, and accessibility of the rail environment for the millions of passengers who rely on it every day.

Purpose of the role:

We are looking for a Night plumber to work on various projects within our Rail Sector based out of Rainham. This role is working under the Reactive works manager, and you will be responsible for carrying out urgent repairs to plumbing & drainage systems mainly on London Underground and TfL Sites and other contracts.

Key Responsibilities:

• Respond quickly to emergency plumbing and drainage issues during night shifts to minimise service disruption.
• Carry out reactive maintenance on toilets, pipework, pumps, valves, cisterns, and underground drainage systems.
• Ensure all work complies with TfL standards, safety regulations, and company procedures.
• Provide real-time job updates and completion reports to the Control Centre.
• Identify root causes of faults and advise on any required follow-up or preventative work.
• Maintain accurate records of work completed and materials used
• Ensure all works are carried out in line with approved method statements and safe system of work under the health and safety regulations.
• Liaising with wide range internal staff and providing good customer service to the general public and the client.

Key Requirements

Skills & Experience:

• You will be qualified to a minimum of Level 2 in plumbing services with an accredited NVQ training establishment and hold recognised certification
• Full UK driving licence
• You will need to be prepared to undergo training in core skills and obtain a Sentinel railway Industry Common Induction (ICI).

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.