Job Description

Sureserve

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

Sureserve Compliance Central

We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients

We are seeking an experienced plumber to perform maintenance and repairs to our clients heating and hot water systems, completing all work in a timely manner to ensure customer satisfaction

of Role

The Plumber will visit client properties to perform a range of plumbing maintenance and repair tasks. They will ensure that all plumbing systems function efficiently and safely, completing all repairs in a timely manner to ensure customer satisfaction.

Key Responsibilities

• Perform all necessary plumbing repairs and maintenance work.
• Installing and repairing plumbing fixtures.
• Diagnose and assess plumbing issues.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• Maintain a professional demeanour while interacting with clients and tenants.

Key Attributes & Requirements

• Qualified and experienced in plumbing with relevant certification.
• Self-motivated, flexible and able to work in a team environment.
• Ability to diagnose problems and propose cost-effective solutions.
• Good communication skills to effectively interact with clients and our team.
• Strong understanding of health and safety regulations.
• Adhere to the Out of Hours, weekends and evenings on call rota
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.

What We Offer

• Company vehicle and fuel card
• Uniform & mobile device
• Support provided for professional qualifications
• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Enhanced maternity & paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice Programme
• Social activities for all of our Teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.

Join us in our mission to deliver excellence across the UK.