Job Description

• Troubleshoot plumbing faults

• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer.

• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.

• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.

• Maintain proper truck stock, parts, tools and safety equipment in the vehicle.

• Understand company pricing and generate appropriate customer invoice at the customers home. Electronically process credit card payments.

• Document all installed equipment: make, model, serial number, type of system, and pictures as necessary.

• Perform a preventive maintenance and make recommendations to solutions for a customer’s Plumbing System.

• Participate in company provided training opportunities.

• Identify potential opportunities: new systems, service agreements, and additional services

• Observe all company procedures and safety rules

• Work as part of our team to ensure customer satisfaction

• Stay up to date on all Mechanical, Gas, & Plumbing Codes

Requirements

• Master Plumber: license and 5 plus years experience
• Plumbing Journeyman: 3 - 5 years of plumbing experience
• Plumbing Helper: 0 - 3 years experience
• Applicants must have at least a High School Diploma or GED.

Technical Competencies:

• Plumbing Troubleshooting

• National Plumbing Code

• General industry or company knowledge

• How to safely use power tool / ladders / hand tools

• Typing skills

Competencies:

• Customer Focus

• Action Oriented

• Highly Analytical

• Listening

• Integrity and Trust

Physical Demands:

• Must be able to work in extreme weather and climate conditions (hot attics, year-round outdoor conditions, etc.);
• Must be able to stand, crawl, bend, squat, stoop, kneel, reaching or climb repeatedly (up to 25 times an hour), or for long periods of time (four up to two hours);
• Requires the use of hands for simple grasping and fine manipulations
• Exposure to changes in temperature and humidity, exposure to dust, fumes and gases.
• Must be able to lift or carry up to 40 pounds unassisted, and lift above shoulder level;
• Must be able to work in tight, poorly lit and cramped conditions;
• Must be able to climb ladders and occasionally work at height;
• Must be able to execute all of the above functions and meet all of the above demands safely, posing no threat to themselves or those around them while doing so, and must willingly comply with applicable safety regulations in the completion of all work.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.