Job Description

PLM Configuration Specialist (Retail / Apparel)

Req ID: 401038 Location: Beverly Hills, CA Employment Type: Contract – Corp-to-Corp (C2C) Pay Rate: $50 – $65 per hour (C2C) Experience: 15+ years in PLM systems; 10+ years hands-on PLM configuration Industry: Retail, Apparel & Fashion

About the Role

Dhaka Technologies is seeking a seasoned PLM Configuration Specialist to support the delivery, enhancement, and ongoing maintenance of business-critical Product Lifecycle Management (PLM) systems and processes for a leading retail and apparel organization in Beverly Hills, California.

In this role you will configure the PLM platform independently and act as the liaison between business stakeholders and technical teams: defining requirements, clarifying scope, supporting issue resolution, documenting workflows, and assisting with testing to make sure solutions align with business goals. You will work across merchandising, product creation, planning, production, and operations, alongside teams that support PLM, ERP, integrations, and operational process improvement.

Key Responsibilities

• Configure and maintain the PLM system independently with minimal knowledge transfer, including workflows, attributes, templates, and business rules.
• Partner with business stakeholders to gather, organize, and document business and system requirements for new requests, enhancements, and process improvements.
• Help define business problems, clarify objectives, identify key requirements, and support scoping for incoming work.
• Serve as the point of coordination between business users and technical teams to ensure clear communication and shared understanding.
• Support day-to-day issue triage, troubleshooting, and resolution across PLM, ERP, and third-party systems.
• Assist with testing, including test case preparation, validation of new functionality, and bug tracking.
• Create and maintain documentation such as process flows, business requirements, SOPs, release notes, and user guides.
• Monitor system usage, data quality, and process adherence, and support analysis that improves system effectiveness and data integrity.
• Participate in implementation activities from requirements gathering through testing, training, and post-launch support.
• Support cross-functional meetings by capturing action items, following up on open questions, and keeping work organized and moving forward.
• Build strong working relationships across departments and develop a deep understanding of the business processes supported by technology.
• Keep changes within agreed scope and route new out-of-scope requests through the intake process.

Mandatory Qualifications

• 10+ years of hands-on PLM system configuration experience, with the ability to configure the PLM system independently with minimal KT.
• Retail, apparel, or fashion industry experience is required.

Required Qualifications

• 15+ years of experience with PLM systems in business analysis, systems analysis, project coordination, technology operations, or a related role.
• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field preferred.
• Strong written and verbal communication skills, with the ability to translate business needs into clear documentation.
• Strong organizational skills and close attention to detail.
• Analytical mindset with the ability to break down problems and identify practical solutions.
• Comfortable working with multiple stakeholders in a fast-paced environment.
• Solid understanding of business systems, the software development lifecycle (SDLC), and system implementation processes.

Nice to Have

• Experience with requirements documentation, testing, data analysis, or process mapping.
• Exposure to ERP, supply chain, merchandising, or apparel industry systems.
• Familiarity with Asana, SharePoint, ticketing systems, Excel, and reporting or BI tools.
• SQL or other technical/reporting skills.

Key Skills

PLM Configuration, Product Lifecycle Management, PLM Business Analyst, PLM Systems Analyst, Apparel PLM, Fashion PLM, Retail PLM, Centric PLM, FlexPLM, Infor PLM, Merchandising, Product Development, Line Planning, Sourcing, ERP Integration, Requirements Gathering, UAT, Test Cases, SOPs, Process Flows, Release Notes, Data Quality, SDLC, SQL, Asana, SharePoint, Beverly Hills, Los Angeles

How to Apply

Submit your updated resume through the Dhaka Technologies Careers page. Please include your current location, availability, C2C employer details, and a summary of the PLM platforms you have configured.

Dhaka Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.