Job Description

About the job

Help shape the systems that keep product development moving.

As Arena PLM Administrator, you will ensure Graphcore's Product Lifecycle Management platform runs reliably and efficiently. Your work will support engineering teams as they develop and deliver new products.

You will maintain the Arena PLM environment, support users, and improve workflows. You will also help introduce new functionality, optimise processes, and keep product data accurate and well governed.

This is a role where you can make a visible impact every day. You will work across engineering and operations while building expertise in configuration management and PLM administration.

The team and culture

The Manufacturing Operations team provides the systems and processes that support product development from concept through delivery. The team works closely with engineering, supply chain, and manufacturing to keep critical operational data accurate and accessible.

Day to day, you will partner with engineers and operational teams to solve problems, improve workflows, and support users. You will take ownership of your work while collaborating with specialists across the business to deliver practical improvements.

The team values curiosity, thoughtful problem solving, and continuous improvement. Decisions are driven by operational needs, good data, and a focus on making engineering work more effective.

What we're looking for

Essential

• Strong understanding of PLM administration and user support
• Previous hands-on experience administering and supporting Arena PLM software
• Experience supporting engineering or technical teams within a PLM environment. Good understanding of engineering workflows, PLM configurations, and product data
  management principles. Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills with the ability to work effectively across cross-functional
  teams
• Ability to manage workload independently and prioritise tasks effectively
  Experience producing technical documentation and user support materials

Desirable

• Experience supporting PLM system upgrades, testing, or implementation projects
• Familiarity with manufacturing or hardware development environment

Benefits

• Unlimited annual leave
• Up to 5% matched pension
• Phantom equity – share in Graphcore’s success
• True flexibility in how and where you work
• Office spaces designed for collaboration
• Free food and an on-site barista
• Health cash plan
• Income protection
• Life assurance
• Along with other benefits you can choose from (private medical insurance, dental plan etc)

Inclusion statement

We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work.

We’re an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know. We're happy to support you.

Join the Team at Graphcore

Graphcore is building the compute platform for the next generation of artificial intelligence. From advanced silicon to intelligent software, our technology is designed to unlock breakthroughs in AI and bring its benefits to every industry.

As part of the SoftBank Group, we’re backed by one of the world’s most ambitious technology investors, working alongside companies shaping the future of AI. Together, we share a bold goal: to help enable artificial superintelligence and ensure it delivers meaningful impact at a global scale.

At Graphcore, you’ll work with people who are pushing the boundaries of what’s possible. Our teams bring together AI researchers, chip designers, software engineers and systems experts from a wide range of backgrounds. It’s an environment where we take on big challenges with curiosity and focus, move quickly and decisively, take real ownership of our work, and speak up to challenge ideas, stepping up to support each other and lead through action.

If you want to help engineering teams build better products by improving the systems they rely on every day, we'd love to hear from you. Apply now and join the team at Graphcore.