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We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long-term project. Here are a few details.

Requirements

We are seeking an experienced
Playwright Test Automation Engineer
with strong
ServiceNow platform expertise
to design, develop, and execute automated tests for enterprise ServiceNow applications. This role focuses on ensuring high-quality delivery across ServiceNow modules by automating UI, workflow, and API-level testing using
Playwright
. The ideal candidate combines deep test automation knowledge with hands-on ServiceNow experience and thrives in fast-paced, CI/CD-driven environments.

Key Responsibilities

Test Automation Development

• 
  Design, develop, and maintain
  robust automated test scripts
  using
  Playwright
  (JavaScript/TypeScript or Python) for ServiceNow applications.

• 
  Automate
  end-to-end ServiceNow workflows
  , including form submissions, approvals, notifications, and integrations.

• 
  Implement UI, API, and data validation tests to ensure functionality, performance, and reliability.

ServiceNow Platform Testing

• 
  Leverage
  ServiceNow APIs, tables, and platform features
  to support comprehensive test automation.

• 
  Validate ServiceNow modules such as
  ITSM, ITOM, HRSD, CSM, CMDB, or custom applications
  .

• 
  Support testing of ServiceNow upgrades, enhancements, and customizations.

CI/CD & Test Execution

• 
  Integrate Playwright automation suites into
  CI/CD pipelines
  using tools such as
  Jenkins, GitLab CI/CD, Azure DevOps, or GitHub Actions
  .

• 
  Enable continuous testing with automated execution on code commits and deployments.

• 
  Analyze test results, generate reports, and provide rapid feedback to development teams.

Defect Management & Collaboration

• 
  Execute automated test cases, identify defects, and log issues with clear reproduction steps.

• 
  Collaborate closely with
  ServiceNow developers, QA engineers, and business stakeholders
  to troubleshoot and resolve defects.

• 
  Participate in sprint planning, backlog grooming, and release readiness activities.

Framework & Documentation

• 
  Build and maintain
  scalable, reusable, and maintainable automation frameworks
  .

• 
  Ensure test code follows best practices, coding standards, and version control guidelines.

• 
  Document automated test cases, framework architecture, and ServiceNow testing strategies for team reference and onboarding.

Quality & Process Improvement

• 
  Promote best practices for
  ServiceNow test automation
  .

• 
  Continuously improve test coverage, execution efficiency, and overall QA processes.

• 
  Contribute ideas to enhance automation maturity and reduce manual testing effort.

Required Skills & Experience

Automation & Programming

• 
  3–8 years of hands-on experience in
  test automation engineering
  .

• 
  Strong expertise in
  Playwright
  for UI and API automation.

• 
  Proficiency in
  JavaScript, TypeScript, or Python
  .

• 
  Solid understanding of automation frameworks, test design patterns, and best practices.

ServiceNow Expertise

• 
  Hands-on experience testing
  ServiceNow applications and workflows
  .

• 
  Strong knowledge of
  ServiceNow modules
  , tables, forms, workflows, and REST APIs.

• 
  Familiarity with ServiceNow development concepts (business rules, client scripts, integrations) is a plus.

CI/CD & Tools

• 
  Experience integrating automated tests into
  CI/CD pipelines
  .

• 
  Familiarity with tools such as Jenkins, GitLab, Azure DevOps, GitHub, and test reporting frameworks.

• 
  Experience with defect tracking tools (JIRA, ServiceNow, or similar).

Preferred Qualifications

• 
  Experience testing ServiceNow upgrades and releases.

• 
  Exposure to performance or load testing in ServiceNow environments.

• 
  Experience working in
  Agile/Scrum
  development teams.

• 
  ISTQB or ServiceNow certification is a plus.

Soft Skills

• 
  Strong analytical and problem-solving skills.

• 
  Excellent communication and collaboration abilities.

• 
  Attention to detail and commitment to quality.

• 
  Ability to work independently and in cross-functional teams.

Benefits