Kotak Mahindra Bank

Platinum Banker-Household-Outbound-Branch Banking-Service

Kotak Mahindra Bank  •  Uttar Pradesh, IN (Onsite)  •  9 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

A Relationship Manager is responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and identifying opportunities for business growth.

Key Responsibilities

  • Client Relationship Management Build and nurture long-term relationships with clients, acting as their primary point of contact and trusted advisor.
  • Customer Satisfaction Monitor client satisfaction and feedback, addressing any issues or concerns promptly to enhance the client experience.
  • Business Development Identify opportunities for upselling and cross-selling products or services to existing clients, contributing to business growth.
  • Collaboration Work closely with internal teams, such as sales, marketing, and customer service, to ensure seamless delivery of services and meet client needs.
  • Performance Analysis Analyze client data and performance metrics to identify trends, risks, and opportunities for improvement, developing action plans accordingly.
  • Reporting Prepare and deliver presentations, proposals, and reports to clients, highlighting value propositions and outcomes achieved through the partnership.
Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
Social Media