PLEASE NOTE:

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  It is a remote position.

Job Description:

We are seeking a highly motivated and skilled Platform Support Specialist to join our team and provide implementation and technical support for the Wolter Kluver CCH® Tagetik for SAP HANA® platform. The ideal candidate will play a critical role in ensuring the seamless operation, integration, and optimization of the platform, enabling clients to achieve superior financial performance and reporting capabilities.

Key Responsibilities:

Platform Support and Maintenance:

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  Provide technical support for the CCH® Tagetik for SAP HANA® platform, ensuring optimal performance and uptime.
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  Troubleshoot and resolve issues related to data integration, metadata synchronization, and reporting.
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  Monitor system performance and proactively address potential issues.

Integration and Data Management:

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  Manage and optimize the integration of SAP S/4HANA® and non-SAP HANA data sources using SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI).
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  Automate data and metadata extraction, mapping, and synchronization from SAP S/4HANA® tables and other systems.
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  Ensure real-time data access and reporting capabilities.

Client Support and Training:

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  Collaborate with clients to understand their business needs and provide tailored solutions using the CCH® Tagetik platform.
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  Train clients on platform functionalities, including financial close, consolidation, planning, and reporting processes.
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  Act as a liaison between business and technical teams to ensure smooth communication and issue resolution.

System Optimization and Enhancements:

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  Utilize AI and machine learning tools to enhance close processes, including AI matching, anomaly detection, and driver-based analysis.
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  Support the expansion of the platform's capabilities (e.g. tax compliance, and integrated disclosure).

Collaboration and Documentation:

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  Work closely with cross-functional teams, including IT, finance, and operations, to ensure seamless platform integration and functionality.
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  Document processes, workflows, and solutions to maintain a knowledge base for internal and client use.

Qualifications:

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  Education:
  Bachelor's degree in computer science, Information Technology, Finance, or a related field.
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  Experience:

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  3+ years of experience in supporting SAP HANA or similar platforms.
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  Familiarity with SAP S/4HANA®, SAP Analytics Cloud,
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  Experience with financial close, consolidation, planning, and reporting processes.

Technical Skills:

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  Proficiency in SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI).
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  Knowledge of metadata management and integration routines.
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  Understanding of AI and machine learning technologies for financial processes.

Soft Skills:

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  Strong problem-solving and analytical skills.
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  Excellent communication and client-facing abilities.
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  Ability to work collaboratively in a team environment.